JPMorgan Chase has begun searching for an innovation lead for its Digital Customer Experience (DCE) unit, as shown by a December 19 job posting on Indeed.com.
This innovation leader will help develop and execute plans for the bank’s long-term digital strategy. Additionally, the Chase Edge group within DCE will fall under the leadership of the new innovation lead.
“In addition we are seeking a candidate who is well connected, to the institutions, startups and large companies that collectively represent the context for next generation experience innovation,” the ad read. “The candidate needs to have impeccable interpersonal and people management skills, a proven drive for success and a deep professionalism in their work. Also required is a proven track record as a successful 'influencer.’”
JPMorgan is far from the only company looking for a jolt of innovation in the new year. Todd Doherty, RBS Citizen’s vice president of consumer lending operations, spoke about his recent experiences at TSYS Idea Center, its in-house innovation center, with PYMNTS.com. Hear his thoughts on the experience and the power of innovation by clicking here.
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