I bought a 36-box case of facial tissue from Walmart.com, but they had TigerDirect fulfill the order by shippng me *one* box of tissues, not 36. Walmart blames TiferSDirect, and TigerDirect blames Walmart, and I had to file a complaint with the Federal Trade Commission to get a refund.

My neighbor bought a TV, also fulfilled by TigerDirect, and when it hadn't arrived three days after promised delivery, I called TD. Sorry, it was back-ordered. Probably will ship in another ten days. At least in *that* case, we got the order cancelled, and the card wasn't charged.

Everybody makes mistakes, but it's impossible to get anyone at Walmart.com to do anything. It's a half hour or more to even get anyone on the phone.

Amazon is easy to get on the phone, and go the extra mile. A while back, I ordered a bundle of two, and they only shipped one. They apologized, said keep the one they shipped, and here's a full refund. I've clicked wrong, buying digital goods I didn't intend to buy, and they voided the sale. I hope God replaces St Peter at the gate of Heaven with Jeff Bezos, so my friends and I all end up in the same place.