In reply to kter malkut.

I can't tell you how many times as a seller I was forced to eat it do to unscrupulous buyers. Buyers who left negative or neutral feedback even after I provided refunds or supplied replacements for them. Now buyers want free shipping and free returns. Smaller, reputable sellers cannot operate like that. Now when buyers buy something accurately described, and leave negative feedback, eBay really punishes the seller. So if you want to return something, pay the shipping to to return it, get a refund, and don't punish the seller for doing the right thing by leaving negative feedback. Buyers being the bitches that they are, can't help themselves. You have to bug them to leave any positive feedback at all, but when they actually get a fair customer service response, they bitch anyway. My list of blocked bidders was long, and ever growing, before I quit ebay entirely tonight for another decision they made against me as as seller.