I purchased a £300 item on eBay UK the 15th of June after receiving the eBay voucher. The voucher did not work and it was like a slap in the face. I couldn`t believe it. We contacted the eBay customer service twice by phone and emails and each time eBay replied that they WERE NOT going to refund the money in the form of a discount that I was supposed to receive !! As always eBay is lying and their reply in this article is all a nonsense. They will NOT refund anyone that had a non-working voucher with a transaction made on the 15th of June. They are only thinking to issue a new voucher in July but I do not trust them anymore after what have happened. I have been stuck in a £300 + transaction/purchase for their ''voucher'' and I haven`t received the promised £50 + discount. As mentioned, when we requested our supposed voucher discount, eBay refused to comply twice, making up excuses after excuses like '' we cannot issue a refund or give you another voucher '' We are so fed-up with eBay and their lies. Ebay does not respect their customers and couldn`t care less about them, all they care is their profit. Shame on eBay and the people running this company should be sacked or shot.