The expanded partnership, announced Tuesday (Oct. 3), involves UiPath — maker of artificial intelligence (AI)-powered enterprise automation software — leveraging Apprio’s expertise and capabilities in automating revenue cycle management functions.
“We are seeing increased demand from customers who want pre-built or full-service solutions from Apprio that make implementing, maintaining, and scaling automation practices much more simplified, convenient, and cost effective,” Darryl Britt, Apprio’s president and CEO, said in a news release.
“The managed services model provides customers with immediate return on investment while benefiting from our deep automation expertise in license management, implementation, and ongoing development and support,” Britt added.
This collaboration is an extension of the work the two companies have been doing in the health sector, providing automation solutions as health providers deal with staff and resource shortages and a backlog of patients.
“With UiPath and its AI Computer Vision, Apprio has deployed new automations in a very short timeframe within an affordable and predictable fee structure that eliminates any upfront costs by the hospital or health system,” the release said.
The expanded partnership is happening at a time when the health sector is looking to AI to help improve treatment and payment offerings.
“While experts have cautioned that many of the commercially available generative AI tools are not trained specifically on healthcare data, making them inaccurate and unreliable, there still exists a large white space opportunity for the technology to play within healthcare,” PYMNTS wrote last month.
And as noted here in April, healthcare organizations are sitting on a wealth of information in the “form of disparate data silos,” something modern AI can condense to help organizations “make better business decisions, shape better clinical outcomes,” and improve the patient experience.
Meanwhile, PYMNTS Intelligence has found that consumers want to see technology-driven health services, including healthcare payments.
The study, “Healthcare in the Digital Age: Consumers See Unified Platforms as Key to Better Health,” a collaboration with Lynx, found that nearly 80% of consumers expressed a desire for a single digital platform that centralizes all their healthcare tasks and handles bill payments.