March 01, 2023
AI Fraud Detection Efforts Fall Short Without Proper Data and...
It’s become impossible to ignore the recent boom in artificial intelligence interest, and while AI is not new to the payments space, its utility is advancing rapidly. Interviewed for the...
February 28, 2023
Unpacking the Ying and Yang of Modern Fraud Tools
As attractive as new technology and digital tools appear, they also have a darker side. “There’s a bit of Ying and Yang,” Gerhard Oosthuizen, chief technology officer of Entersekt, a...
February 27, 2023
PYMNTS Intelligence: CUs Can Do More to Address Members’ Fraud...
As more consumers turn to digital solutions to handle their financial needs, the risk of fraud is increasing — a dynamic of which digital banking users are well aware. According...
February 27, 2023
Failure to Localize Payments Could Cost Online Merchants 60% of...
Businesses worldwide are facing significant headwinds in 2023, with inflation still a global concern and rising interest rates leading to fears of recession. Many companies hope to compensate for these...
February 24, 2023
An Industry Insider on Balancing Security With Seamlessness
58% of FIs reported a rise in the cost of fraudulent transactions in 2022, which is why Seth Ruden of First Tech Federal Credit Union says “targeted friction” is essential...
February 22, 2023
Regulating Artificial Intelligence and Machine Learning
Artificial Intelligence (“AI”) and machine learning (“ML”) have the potential to create breakthrough advances in a range of industries, but they also raise novel legal, ethical, and privacy questions that...
February 22, 2023
NCR President Says Customer Experience Key for Payments in 2023
The payments industry must focus on customer experience, inclusion, security and innovation, Doug Brown, president of NCR, writes in the new PYMNTS eBook, “2023 Payments New Year’s Resolutions.” The payments...
February 16, 2023
PYMNTS Intelligence: Traditional Banks Can Meet the Moment With Robust...
Banking faces a critical juncture. Against a rising tide of inflation and record debt levels, 59% of retail bank customers say they expect help from their financial institutions (FIs) in understanding and managing...
February 15, 2023
Consumers’ Call for Convenience Could Spark Self-Service Checkout Expansion
Non-grocer retailers can seize a renewed opportunity to satisfy customer demand by exploring self-checkout as new tech options come to market. Since at least 2018, consumers have been clamoring for...
