April 17, 2024
Recurly Adds New Dashboards to Subscription Management Platform
Subscription management firm Recurly has added new dashboard reports to its platform. The reports have built-in benchmarks based on trends of more than 60 million subscribers on Recurly. They bring benchmarking data...
April 16, 2024
High-Earning Consumers Prefer Luxury Experiences Over Things
When it comes to living large, big earners like to splurge on making memories more so than on, say, a new handbag, PYMNTS Intelligence research reveals. By the Numbers The...
April 14, 2024
BarkBox Service Lets Well-Heeled Dogs Fly in Style
No pet parent relishes the idea of their dog traveling in a plane’s cargo hold. A new service by subscription dog treat company BarkBox aims to end that situation for pet...
April 11, 2024
Rappi Getting Ready for IPO ‘When It Makes Sense’
Delivery service Rappi is getting ready for a future initial public offering (IPO). The company, which is one of Latin America’s most valuable startups, does not have a timeline for an IPO...
April 09, 2024
VIP Subscribers Demand Transparency at the Point of Checkout
Consumers who enroll in retail subscriptions for exclusive access demand to be kept in the loop about the status of their purchase through to the end of the transaction. By...
April 05, 2024
Funds Pour in for D2C Wine as Millennials Seek Boozy...
With younger generations getting more of their day-to-day needs met via direct-to-consumer (D2C) subscriptions, investors are backing eCommerce wine platforms by the millions. Most recently, brand acquisition firm Full Glass Wine...
April 03, 2024
Card Networks, FinTechs Help Consumers Navigate Subscriptions Maze
From Netflix and Spotify to Amazon Prime, it’s increasingly common for consumers to maintain multiple subscriptions. However, juggling these subscriptions across a web of apps can be challenging, especially when...
March 20, 2024
Chewy Leverages Autoship Subscription to Gain Share From Brick-and-Mortar
As online retail subscriptions gain share from physical stores, Chewy is leveraging its Autoship auto-fill program to win customers from its more traditional competitors. The company shared in a letter...
March 20, 2024
Diverse Product Selection Key for D2C Success, Says Grove CEO
As direct-to-consumer (D2C) brands look to win customers’ loyalty in an increasingly crowded eCommerce landscape, Grove Collaborative contends that those that can meet more of consumers’ day-to-day needs have a better shot...
This edition of the Subscription Commerce Conversion Index, a PYMNTS and Recurly collaboration, gauges subscribers’ experiences in accessing consumer retail products through subscription services. The survey results are based on input from 2,130 qualified respondents.