January 05, 2024
This Week in AI: Connected Commerce, Keyboards and the Law
2023 was generative artificial intelligence’s (AI) big launch party — and now we’re in 2024. The year is already shaping up to be one where businesses increasingly leverage the technology to gain...
January 03, 2024
2024 Is the Year Businesses Put Technical Debt to Bed
If businesses aren’t focused on what’s coming next, they are missing out. And coming out of 2023, where the only certainty was uncertainty, one thing is clear: Those who are...
December 29, 2023
Year in Review: The Milestones That Transformed AI in 2023
2023 was the year of the generative artificial intelligence (AI) boom. What was perhaps the innovation’s greatest trick to date was fitting a decade’s worth of technical and marketplace advances...
December 27, 2023
From Reservations to Ordering, Gen AI Took Over Restaurants in...
In 2023, generative artificial intelligence began to make its way into many different parts of the restaurant industry, across the back- and front-of-house, boosting efficiency and effectiveness. Earlier this month,...
December 22, 2023
This Week in AI: Standard Setting, Voice Interfaces and the...
This year was generative artificial intelligence’s big coming-out party. And this week served as a highlight reel. PYMNTS has covered how the novel technology has reshaped entrenched workflows across areas...
December 19, 2023
TomTom Develops In-Car Voice AI Assistant With Microsoft
Mapping/navigation company TomTom says it has developed an artificial intelligence (AI)-powered, in-car conversational assistant in collaboration with Microsoft. The tool offers enhanced voice interaction with infotainment, location search, and vehicle command systems, and arrives...
December 18, 2023
Business Leaders Embrace AI Despite Employee Concerns
Artificial intelligence (AI) is transforming the workforce, according to a recent survey by conducted by ResumeBuilder, per a PYMNTS report. The survey found that nearly 40% of AI-using business leaders have...
December 18, 2023
AI’s First Year: How Voice Reshaped the Conversational Ecosystem
We live during one of the most connected periods of human history. And that is a trend that is only set to accelerate, particularly now that we are a full...
December 18, 2023
White Castle: QSR Voice AI Will See ‘Rapid Advance’ in...
In 2024, voice automation will continue to rapidly gain traction in the restaurant industry, boosting drive-thru efficiency and better meeting consumer demand for the channel, according to White Castle’s Jamie...
