August 29, 2023
Grubhub Leverages Amazon’s ‘Just Walk Out’ on Campus as Aggregators...
Grubhub is bringing Amazon’s “Just Walk Out” checkout technology to on-campus convenience stores as aggregators compete to reach students in a bid to secure their long-term loyalty. The Chicago-based aggregator announced...
August 29, 2023
Returns Without a Receipt: The Ticket to Loyalty or Fraud?
Returning without a receipt — at first thought, would you tie the ability to return an item to loyalty? These days, the answer is yes, as returns have evolved into...
August 29, 2023
Self-Preferencing in China – New Antitrust Rules or Case-by-Case Enforcement?
Self-preferencing has been a hot topic in the global antitrust community over the past few years – including in China. This paper looks at how China has attempted to address...
August 28, 2023
Amazon Testing Higher Free Shipping Threshold for Non-Prime Members
Amazon is testing a change to its free shipping policy — a $35 minimum purchase requirement for customers who are not members of its Prime loyalty program. This move comes...
August 28, 2023
Google Will Start Telling Travelers the Cheapest Time to Fly
Google says it is making it easier for travelers to find the cheapest flight. “On Google Flights, you can already see whether current prices for your search are low, typical or...
August 28, 2023
Luxury Retailers Neiman Marcus and Saks Fifth Avenue Discuss Potential...
Luxury retailers Neiman Marcus and Saks Fifth Avenue are reportedly in talks to merge. This potential merger comes as Neiman Marcus has been actively seeking a buyer due to a downturn in its business,...
August 28, 2023
Why D2C Wine Subscriptions Fall Flat
As artificial intelligence (AI) transforms the direct-to-consumer (D2C) subscription industry’s customer service, SommSelect maintains that the personal feeling is necessary to keeping members engaged. In an interview with PYMNTS, David...
August 28, 2023
DoorDash Looks to Voice AI to Drive White-Label Adoption
As aggregators aim to facilitate not only third-party restaurant sales but also direct orders, DoorDash is turning to voice artificial intelligence (AI) to expand its white-label solutions for restaurants. The United States’...
August 28, 2023
Amazon Private Label Pullback May Not Be What It Seems
As inflation ebbs, shoppers continue to trade down while cautiously increasing their spending. Many consumers have had to drastically change their shopping behavior to stretch their household budget further since...