About
Card products are undergoing changes from form factor to digital-first spend controls to totally touchless capabilities and more. Big-spending demographics like Millennials and Gen-Z reward digital-first features that have demonstrable value, and research shows they will switch financial institutions to gain Big Tech connected economy experiences. Credit union innovation must stay one step ahead. PYMNTS CEO Karen Webster and expert guests debate the best ways to modernize card products and strategies for credit unions at a time of big economic resets and Big Tech incursions.