- November 20, 2023
Citi Mobile made moves in this edition of PYMNTS’ Provider Ranking of Credit Card Apps.
Venmo, which was previously No. 1, fell to make room for more competition between Citi Mobile, ...
- October 27, 2023
In the parlance of these times, and as earnings season commentary has pointed out, time and again:
Consumer credit is normalizing.
The question remains, however, as to what comes next.
The slew of ...
- October 26, 2023
The delinquency rate in Capital One’s domestic card business continued to rise in the third quarter and has returned to its pre-pandemic level.
The 30-day performing delinquency rate in the domestic card ...
- October 26, 2023
It’s said that change is the only constant in business, but that doesn’t mean firms need to consistently adapt to every new trend.
This is particularly true within the B2B space, ...
- October 3, 2023
Sustainable growth comes from consistent organizational buy-in at the executive level.
“It is about setting strategic direction from the top,” Aanchal Kochhar, head of product at Capital One Trade Credit, told ...
- September 21, 2023
PYMNTS’ Provider Ranking of Credit Card Apps tracks the ever-changing landscape of credit card mobile applications each month. In the latest edition, ties from last month have parted ways, and ...
- September 10, 2023
Capital One is expanding its airport lounge chain in a bid to win cardholding travelers.
As Bloomberg News reported Friday (Sept. 8), the lender just opened its newest lounge at Dulles International Airport ...
- August 25, 2023
What do business leaders wake up every morning thinking about?
Their business, usually. But what makes that business run?
Outside of capable leadership, a solid and sustainable long-term strategy, all driven forward ...
- August 14, 2023
Consumer behavioral trends tend to drive commercial innovations.
But frequently, firms forget that decision makers and B2B buyers themselves are “consumers” outside of their day jobs.
That’s why reimagining the B2B accounts ...
- August 10, 2023
Shawn Cunningham, managing vice president and head of Capital One’s trade credit operations, told PYMNTS in a recent interview that it’s time for companies to re-think B2B loyalty.
When it comes ...
- August 8, 2023
Luxury travel subscription brand Inspirato has entered into a definitive agreement for a new $25 million convertible note investment from Capital One Ventures.
The funding will provide the brand the opportunity to further advance its mission ...
- July 20, 2023
Consumers are spending more on their cards — and delinquency rates are creeping up.
To that end, Capital One’s company materials show that the allowance for losses in its credit card portfolio was ...
- June 30, 2023
There’s a reason that business processes get the “consumer” treatment, not the other way around.
And it isn’t just because the cart can’t drive the horse.
As it relates to end-user purchasing ...
- June 19, 2023
Your card bill might read “2023,” but for credit card delinquency rates, it’s 2019.
As Seeking Alpha noted in a report Monday (June 19), those rates now exceed pre-pandemic levels for at least ...
- June 15, 2023
Credit card delinquency rates at two of America’s biggest lenders remained low last month.
Reports Thursday (June 15) from Seeking Alpha (SA) showed delinquency rates holding steady for both American Express ...
- June 13, 2023
The banking industry is facing several challenges concerning consumer deposits, according to Jennifer Piepszak, co-CEO of JPMorgan Chase’s consumer and community banking unit.
Piepszak has predicted that consumer deposits will be “slightly ...
- June 4, 2023
It is apparently a good time to be an online bank.
As The Wall Street Journal reported Saturday (June 3), these banks took in more deposits than they lost so far this year ...
- June 2, 2023
Credit card use is up, and card balances are increasing.
It may be the more vulnerable borrowers among us signaling that distress could lie ahead — particularly in auto loans and ...
- June 1, 2023
Capital One has acquired digital concierge company Velocity Black to supplement its offerings of customer experiences.
Velocity Black’s platform uses both technology and human experts to recommend and fulfill travel, entertainment, ...
- May 26, 2023
The New York City Banking Commission has voted to limit new municipal deposits in the city’s accounts at Capital One and KeyBank.
The three members of the commission voted to do so after the ...
- May 15, 2023
Credit card debt is at an all-time high.
Although it’s not yet fully in the rear-view mirror, earnings season is signaling that where there’s smoke, there may be fire — or ...
- April 27, 2023
Capital One Financial’s latest results show that, like consumers, it isn’t immune to the market.
“We are expecting inflation to impact consumer credit by depressing real incomes, as well from an ...
- April 9, 2023
Walmart has reportedly sued Capital One to end a 4-year-old credit card partnership.
According to published reports Friday (April 7), the retail giant accuses the bank of failing to live up ...
- March 21, 2023
Decades of earning miles and points for booking travel on various credit cards has led to the inevitable rise of bank-owned travel portals to use those points more directly, cutting ...
- March 13, 2023
What’s in your wallet? Only our Provider Ranking of Credit Card Apps knows for sure.
This one is easy, but not as much as it first appears.
The Top 5
When nothing changes, ...
- March 6, 2023
Banks are raising their deposit rates to woo back consumers from higher-yield alternatives.
A move to things like Treasury bills and money market funds has seen commercial bank deposits fall for ...
- February 13, 2023
With digital wallets now being used more after a years-long ramp-up, there’s a new battle brewing over which wallets consumers both know and trust with their payment credentials.
Big Tech pulled ...
- January 30, 2023
Earnings season and PYMNTS’ own data signals the difficulty of keeping wheels on the road — literally.
As economies reopen, many firms are returning to a hybrid model. Travel is returning ...
- January 30, 2023
Banks and lenders are setting aside funds to cover loan losses out of fear of a recession.
As The Wall Street Journal (WSJ) reported Monday (Jan. 30), Capital One and American ...
- January 30, 2023
One of the worst-kept secrets in payments was finally confirmed last week. That’s when Early Warning Services (EWS) announced its plans to launch a digital bank wallet in the second ...
- January 27, 2023
Capital One has launched a digital tool that helps dealers better understand consumers’ financial preferences upfront, creating a more transparent car buying experience.
With the Navigator Platform, consumers can find a ...
- January 24, 2023
Capital One Financial’s latest results show consumers continue to spend, but a modestly worse economic outlook has boosted allowance for credit losses.
CEO Richard Fairbank said during the conference call with ...
- January 8, 2023
Macy’s rocky holiday season signals consumers are hesitant to use plastic — particularly private-label cards.
Friday after the stock markets closed, the retailing giant issued a press release that noted that ...
- November 28, 2022
Seven of America’s largest banks are reportedly working on a plan to reimburse victims of scams on their payment network Zelle amid calls for greater oversight in the peer-to-peer payment ...
- November 7, 2022
Travel app Hopper has secured a $96 million follow-on investment from Capital One, which led its Series F round in March 2021, and Hopper said it will use the funds ...
- September 27, 2022
Still: Top of the heap. A-number one. At least for this month,
In the latest reading of the PYMNTS Credit Card App Provider Index, Capital One continued to maintain its top ...
- August 18, 2022
The latest iteration of PYMNTS’ Provider Ranking of Credit Card Apps shows that while some things change, some things remain the same.
As to what’s changed, last month, we saw a ...
- July 31, 2022
Credit card lenders have been stepping up their marketing efforts to draw in new borrowers, showing confidence in U.S. consumers even as the economy could be tilting toward a recession.
The ...
- July 12, 2022
Today in B2B payments, Tradeteq launches a marketplace for investors, while Melio and Capital One debut an accounts payable (AP) solution. Plus, Digital River partners with commercetools, enterprise resource planning ...
- July 12, 2022
Today in the connected economy, as food and beverage companies deal with inflation, PepsiCo begins using its distribution network to help sell alcohol from the Boston Beer Co.
Also, YouTube TV ...
