Sections
Total Score90
App Usage Score
Loyalty Integrations
Ordering Channels
App Launch Date: June 2016
CHICK-FIL-A
The Chick-fil-A app allows guests to customize their orders, pay in advance and skip lines when picking up their meal. It also offers a new rewards program and allows customers to save and reorder favorite items.
Deep Dive: How Omnichannel Loyalty Programs Can Boost Brands' Business
July 22, 2020
Loyalty programs have long helped companies build consumer trust and encourage repeat business, and many are now allowing customers to engage with brands across channels. Recent surveys show tailored omnichannel ...SMBs Pivot And Change Business Models To Survive COVID-19
May 12, 2020
As the world grapples with the coronavirus pandemic, a situation no one has ever experienced before, everyone from kindergarten teachers to corporate executives has had to come up with creative ...Chick-fil-A Offers Chicken Parm Meal Kits As More People Cook Home
April 30, 2020
Chick-fil-A is introducing chicken parmesan meal kits as more people are cooking and eating at home due to the coronavirus pandemic.
“Our easy-to-prepare, dinnertime solution provides Chick-fil-A customers with all the ...Caribou Coffee Spills The Beans On Customer Loyalty In The Mobile Age
December 17, 2019
Consumers’ preference for mobile order-ahead is now driving how physical restaurants are designed and renovated. Nowhere is this change more pronounced than in the coffee industry, from giants like Starbucks ...How ResTech Pioneers Drive Dine-In, Pick Up And Order-Ahead Innovation
December 3, 2019
As mobile apps take hold in the quick-service restaurant (QSR) landscape, consumers are ordering their favorite foods for delivery. They are trading the experience of sitting down in a booth ...How Wahlburgers Keeps Fraud Off The Order-Ahead Menu
November 20, 2019
Mobile order-ahead has had an outsized impact on the entire restaurant industry, with a recent study finding that only 15 percent of restaurant meals are eaten on-premises, down from ...Why Mobile Order-Ahead Is A Sure Bet For Most QSRs
November 1, 2019
If Q3 2019 quick-service restaurant (QSR) earnings are any indication, restaurants’ rush to digital and mobile ordering is benefiting many — but not all — restaurants. What’s the latest news ...Chick-fil-A Launches Dine-In Mobile Ordering
October 20, 2019
Chick-fil-A has announced the launch of dine-in mobile ordering, allowing diners to order ahead before arriving to eat at one the fast-food chain’s locations.
After testing out the service in select ...The Rise Of Fast-Casual Mobile Order-Ahead
August 29, 2018
Consumers have been increasingly trading long waits in line for fast food by placing orders through mobile apps for a while now, but the trend is not limited to quick ...Fast Food's First Foray Into Meal Kits
July 31, 2018
A few years ago, analysts were wondering if meal kits were about to disrupt traditional grocery as an easier and more convenient way for customers to enjoy the benefits of ...Meal Kit Providers Exit Q2 With Industry In Major Flux
July 30, 2018
Blue Apron has long enjoyed the distinction of being among the early innovators in the meal kit category. With millennials working multiple gigs, very few have enough time left to ...Chick-fil-A Moves Into Meal Kits
July 24, 2018
A new entrant has stepped into the meal kit game. Chick-fil-A is about to experiment with the concept in Atlanta.
Starting August 27th, the chain will launch Mealtime Kits at 150 ...Chick Fil A - Now Has Butler Bells
July 13, 2018To help bolster the guest experience, Chick-fil-A is testing out an electronic butler bell dubbed the Kallpod. With the device, customers can call for a staff member who will receive ...Chick-fil-A And The Power Of Payments Innovation
November 7, 2017
Is Chick-fil-A the nation’s most beloved fast food chain?
It’s a contentious question.
According to Foursquare, the answer is yes.
Unsurprisingly, fast food patrons immediately began warring on social media about whether or ...Mobile Order To Go — Tender, Juicy, Customized?
May 1, 2017
Order before! Restaurants are tapping into the power of mobile technology to bring consumers customized order-ahead experiences that are revolutionizing the industry. The inaugural edition of the PYMNTS Mobile Order-Ahead Tracker™, powered by ...NEW REPORT: Why Mobile Order-Ahead Is On The Menu
April 28, 2017
For nearly a century, restaurateurs have looked to speed to gain an edge over the competition.
Since Harry and Esther Snyder, the founders of In-N-Out Burger, debuted order-ahead services in the ...What Post-Millennials Like
April 27, 2017
Just as marketers started to get the hang of this newfangled “millennial” crowd, the next generation comes along to shake things up with different values, preferences and spending patterns.
C’est la ...These Three Businesses Were Most Popular With American Consumers In 2016
April 11, 2017
A new index from The NPD Group’s Checkout Tracking SM shows that Walmart, McDonald’s and Target top the list of retailer and food service chains, with better than five out of six ...Heads Up, Millennials: Chick-Fil-A Wants To Buy You Breakfast
September 2, 2016 If you love Chick-Fil-A, you’re going to love them even more now. The Atlanta-based fast-food chain is giving away a free breakfast item to all of its app users as ...Chick-fil-A's Smart Family Play
June 7, 2016There are no shortage of QSR and fast food chains with an app to call their own, and strong will to earn a prime spot on potential diner’s phones. Starbucks ...Chick-fil-A Probes Possible Data Hack
January 5, 2015
Fast food chain Chick-fil-A is investigating a possible data breach involving its customer card data, the company announced Tuesday (Dec. 30).
In a statement, later published on its website, Chick-fil-A says ...Chick-Fil-A Goes QR Code Mobile
December 9, 2014The 1,850-store fast-food chain Chick-Fil-A on Monday (Dec. 8) announced its own QR code mobile payment and mobile ordering app for both iOS and Android, but the initial rollout will ...7-Eleven Rolls Out Belly Mobile App To 2,600 Stores
August 28, 2014
7-Eleven is about to start installing the Belly mobile CRM app in 2,600 of its stores, a not surprising move given the mammoth convenience chain’s investments in the loyalty app ...