- November 7, 2023
This month’s edition of the PYMNTS Provider Ranking of Mobile Order-Ahead Apps sees double ties and lots of shifts. Papa John’s Pizza and Chipotle make an appearance, Wendy’s and Dunkin’ take ...
- October 16, 2023
In this month’s edition of PYMNTS’ Provider Rankings of Mobile Order-Ahead Apps, there’s been plenty of movement, with Dairy Queen leapfrogging eight rankings to dominate the list.
Here’s our top 10 ...
- September 11, 2023
In the ever-evolving landscape of digital dining experiences, restaurants are ramping up their investments to capture the hearts and wallets of tech-savvy consumers. In the latest edition of the PYMNTS Provider ...
- August 14, 2023
As restaurants look to expand their reach to more parts of consumers’ day-to-day routines, many fast-food chains are getting into consumer-packaged goods (CPG). Take, for example, the coffee aisle, which ...
- August 14, 2023
As restaurants step up their digital investments to secure consumers’ omnichannel loyalty, Domino’s is the big cheese this month in this edition of PYMNTS’ Provider Ranking of Mobile Order Ahead Apps.
The ...
- June 6, 2023
As restaurants compete to take advantage of new digital capabilities as quickly and effectively as possible, Dunkin’ is leveraging artificial intelligence (AI) to optimize stores’ performance on a unit-to-unit basis.
On ...
- April 21, 2023
You never know exactly what will happen with PYMNTS’ Provider Ranking of Mobile Order Ahead apps, but you can bet there will be a certain amount of jostling.
This edition is ...
- March 20, 2023
With the inflation-related devaluation of restaurant rewards points, loyalty programs are losing power.
Atlanta-based quick-service restaurant (QSR) chain Chick-fil-A, which has more than 2,800 restaurants in the United States and Canada, ...
- March 15, 2023
Hungry for some information? You’ve come to the right place. The Provider Ranking Mobile Order-Ahead Apps is like the ultimate food court — of apps.
This one gets zany, so drop the chalupa ...
- January 3, 2023
Starbucks and major restaurant chains are rethinking their loyalty program strategies amid worsening economic conditions.
The coffeehouse chain, the world’s largest restaurant brand by revenue, is making changes to its rewards ...
- November 8, 2022
There’s a new sheriff in town in this month’s edition of PYMNTS’ Provider Ranking of Mobile Order-Ahead Apps.
Using a proprietary combination of publicly available information and app usage data to which ...
- October 12, 2022
For a long time, even offering a mobile loyalty program was a competitive advantage for restaurant brands. Now, with consumers expecting to be rewarded for their digital loyalty, brands are ...
- October 4, 2022
The three top champions of mobile order-ahead hold onto their crown in this month’s edition of PYMNTS’ Provider Ranking of Mobile Order-Ahead Apps, but one drive-in restaurant has taken a tumble.
Using ...
- June 23, 2022
Category leaders are forced to share the crown with a new entrant into the No. 1 spot in this month’s edition of PYMNTS’ Provider Ranking of Mobile Order-Ahead Apps.
Each month, ...
- June 21, 2022
Increasingly, consumers expect to be able to get more of their needs met all at once, and food businesses that only offer one kind of product risk losing out to ...
- March 31, 2022
Today in food commerce, Wendy’s gets ready to open a metaverse location, and Dunkin’ announces a collaboration with cosmetics brand e.l.f. Plus, Kroger boosts its eCommerce ad offerings.
Wendy’s Announces VR ...
- March 31, 2022
Coffee and baked goods quick-service restaurant (QSR) Dunkin’ is looking to integrate its brand into more parts of consumers’ daily routines.
The brand announced Wednesday (March 30) a partnership with cosmetics ...
- February 25, 2022
Today in food commerce, Instacart extends well beyond the grocery category, while grocery retailers struggle with the economic challenges of consumers’ shift to smaller, more frequent online purchases. Plus, Dunkin’ ...
- February 25, 2022
For Dunkin’ parent company Inspire Brands, co-branded locations are not a new concept. The firm, which also owns Arby’s, Buffalo Wild Wings and Sonic, among others, has been opening joint ...
- June 25, 2021
It looks like Dunkin’s relationship with Beyond Meat is not going to go beyond the Western states from now on. The two companies announced the nationwide launch of Dunkin’s Beyond ...
- June 23, 2021
Krispy Kreme started this June out with a bang, filing its S-1 with the Securities and Exchange Commission (SEC) publicly and announcing its intended return to the public markets.
“Despite the ...
- May 10, 2021
Everyone’s talking about it. Like, everyone. Can mobile order-ahead (MOA) apps — trusty food sources that put the frying “pan” in “pandemic” so we could eat safely at home for over ...
- April 13, 2021
In the past 13 months, many quick-service restaurants (QSRs) have doubled down on drive-thru, after the channel’s success during the height of the pandemic. McDonald’s, Burger King, and many other ...
- February 1, 2021
Dunkin’ is offering its DD Perks members a free medium-sized coffee with any purchase every Monday through Feb. 22.
“As we head into the home stretch of winter, we know our ...
- November 1, 2020
Inspire Brands will acquire Dunkin’ Brands, the parent of Dunkin’ and Baskin-Robbins, for $11.3 billion and assumption of debt, the companies announced Friday (Oct. 30) in a press release.
The deal ...
- October 27, 2020
Never a dull moment or static day in the world of eating as brands big and small are constantly looking to reshuffle the deck, reimagine their offering and are ready ...
- October 27, 2020
In today’s top retail stories: Retailers are tapping into artificial intelligence in the digital-first economy, Accenture and MIT are teaming up to test supply chain resilience, and Dunkin’ might be ...
- October 26, 2020
In today’s top news, plummeting commercial real estate prices could result in steep loan losses, and Dunkin’ is in talks to be acquired by Inspire Brands. Plus, Skipify and Google ...
- October 26, 2020
News that Dunkin’ Brands might be taken private in an $8 billion deal with a 20 percent premium suggests that investors could be seeing value in restaurant and retail chains ...
- October 25, 2020
Dunkin’ Brands Group, the parent of Dunkin’ — formerly Dunkin’ Donuts — and Baskin-Robbins, has stated on its website that it is negotiating to be acquired by Inspire Brands, a ...
- September 23, 2020
As merchants attempt to fulfill the demands of customers for expediency and less person-to-person contact, Dunkin’ and sports venue hospitality stands are experimenting with a new Mastercard checkout-free payment technology, ...
- July 30, 2020
The digital shift is coming late to Dunkin’ Brands. The company’s Q2 earnings, announced Thursday morning (July 30), showed an expected drop in store revenue due to the pandemic, but ...
- July 22, 2020
Loyalty programs have long helped companies build consumer trust and encourage repeat business, and many are now allowing customers to engage with brands across channels. Recent surveys show tailored omnichannel ...
- July 8, 2020
Closing store locations has been a near-daily occurrence during the pandemic. But when a high-flying QSR like Dunkin is in the news, it’s a bit of a surprise. The chain ...
- June 8, 2020
As more of the country reopens, Dunkin’ franchisees said they are ready to hire as many as 25,000 employees nationwide, from counter jobs to cafe management, the java giant announced ...
- February 25, 2020
Quick-service restaurants are teaming with online platforms to let diners receive their favorite menu items via delivery. Krispy Kreme, in one case, plans to roll out nationwide delivery on Feb. 29 ...
- February 7, 2020
Shell Oil Company and the rebranded Dunkin’ are expanding their partnership beyond the popular Fuel Rewards program. Running until the end of 2020, the “Sip Dunkin’, Save at Shell” promotion ...
- February 6, 2020
As it reaped the benefits of its digital investments, Dunkin’ Brands added 146 net new Dunkin’ and Baskin-Robbins locations around the world in Q4, with the inclusion of 76 net new Dunkin’ ...
- December 26, 2019
The year is almost done — in less than a week the ball will be dropped and the new year and new decade will be underway. But before we shut ...
- December 18, 2019
As consumers can have their favorite foods delivered to them with a tap of an app, quick-service restaurants (QSRs) are taking note of mobile ordering’s potential. Diners, as it stands, ...
