Sections
Total Score97
App Usage Score
Loyalty Integrations
Ordering Channels
App Launch Date: August 2012
DUNKIN’
The Dunkin’ app enables order-ahead, gives users free beverages on special occasions and integrates with the DD Card, the Dunkin' prepaid card.
Inspire Brands To Buy Dunkin' For $11.3B
November 1, 2020
Inspire Brands will acquire Dunkin’ Brands, the parent of Dunkin’ and Baskin-Robbins, for $11.3 billion and assumption of debt, the companies announced Friday (Oct. 30) in a press release.
The deal ...Today In Food: Kroger Takes On Digital, B2B Grocer Jumbotail Nets $11M And Dunkin' To Possibly Go-Private
October 27, 2020
Never a dull moment or static day in the world of eating as brands big and small are constantly looking to reshuffle the deck, reimagine their offering and are ready ...Today's Top Retail News: AI Takes On New Roles; Accenture, MIT Test Supply Chains
October 27, 2020
In today’s top retail stories: Retailers are tapping into artificial intelligence in the digital-first economy, Accenture and MIT are teaming up to test supply chain resilience, and Dunkin’ might be ...Today In Payments: Commercial Real Estate Prices Threaten Bank Losses; Dunkin' In Talks To Go Private
October 26, 2020
In today’s top news, plummeting commercial real estate prices could result in steep loan losses, and Dunkin’ is in talks to be acquired by Inspire Brands. Plus, Skipify and Google ...Dunkin’ Privatization Bid Points To Caffeinated Competition
October 26, 2020
News that Dunkin’ Brands might be taken private in an $8 billion deal with a 20 percent premium suggests that investors could be seeing value in restaurant and retail chains ...Dunkin' In Talks To Go Private
October 25, 2020
Dunkin’ Brands Group, the parent of Dunkin’ — formerly Dunkin’ Donuts — and Baskin-Robbins, has stated on its website that it is negotiating to be acquired by Inspire Brands, a ...Sports Concessions, Dunkin’ To Test Mastercard Checkout-Free System
September 23, 2020
As merchants attempt to fulfill the demands of customers for expediency and less person-to-person contact, Dunkin’ and sports venue hospitality stands are experimenting with a new Mastercard checkout-free payment technology, ...Dunkin Earnings Go Light On Digital Acceleration
July 30, 2020
The digital shift is coming late to Dunkin’ Brands. The company’s Q2 earnings, announced Thursday morning (July 30), showed an expected drop in store revenue due to the pandemic, but ...Deep Dive: How Omnichannel Loyalty Programs Can Boost Brands' Business
July 22, 2020
Loyalty programs have long helped companies build consumer trust and encourage repeat business, and many are now allowing customers to engage with brands across channels. Recent surveys show tailored omnichannel ...Dunkin’s Speedway Exit Puts Spotlight On Contactless
July 8, 2020
Closing store locations has been a near-daily occurrence during the pandemic. But when a high-flying QSR like Dunkin is in the news, it’s a bit of a surprise. The chain ...Dunkin’ To Hire 25K Workers As Country Reopens
June 8, 2020
As more of the country reopens, Dunkin’ franchisees said they are ready to hire as many as 25,000 employees nationwide, from counter jobs to cafe management, the java giant announced ...Delivering QSR Ordering Options With Digital Collaborations
February 25, 2020
Quick-service restaurants are teaming with online platforms to let diners receive their favorite menu items via delivery. Krispy Kreme, in one case, plans to roll out nationwide delivery on Feb. 29 ...Dunkin', Shell Offer Consumer Savings Program
February 7, 2020
Shell Oil Company and the rebranded Dunkin’ are expanding their partnership beyond the popular Fuel Rewards program. Running until the end of 2020, the “Sip Dunkin’, Save at Shell” promotion ...Dunkin’ Ends 2019 With 146 New Stores, 13M+ Loyalty Members
February 6, 2020
As it reaped the benefits of its digital investments, Dunkin’ Brands added 146 net new Dunkin’ and Baskin-Robbins locations around the world in Q4, with the inclusion of 76 net new Dunkin’ ...Five Lessons In Retail Reinvention From 2019
December 26, 2019
The year is almost done — in less than a week the ball will be dropped and the new year and new decade will be underway. But before we shut ...Why QSRs Are Growing Digital Investments With Mobile, Partnerships
December 18, 2019
As consumers can have their favorite foods delivered to them with a tap of an app, quick-service restaurants (QSRs) are taking note of mobile ordering’s potential. Diners, as it stands, ...New Formats Deliver For Food Ordering
November 11, 2019
For quick-service restaurants (QSRs), tried and true practices might not be cutting it anymore. Drive-thrus, practically invented by QSRs, are having trouble living up to the fast promise of fast ...Why Mobile Order-Ahead Is A Sure Bet For Most QSRs
November 1, 2019
If Q3 2019 quick-service restaurant (QSR) earnings are any indication, restaurants’ rush to digital and mobile ordering is benefiting many — but not all — restaurants. What’s the latest news ...Dunkin' Doubles Down On Digital With Rewards, Ordering
October 31, 2019
With digital initiatives in multi-tender rewards and mobile guest checkout, Dunkin’ ended the third quarter with over 12 million loyalty members contributing approximately 13 percent of rooftop sales. The quick-service restaurant ...The ABCs Of QSR Mobility
October 8, 2019
Five years ago, tapping a mobile phone to order ahead was still a relatively exotic idea. Starbucks mobile rewards were still new to the market — and though a veritable ...Inside Dunkin's AI-Powered Mobile Ordering App
September 27, 2019
From adding new payment options to integrating loyalty and rewards, Dunkin’ has taken many approaches to improve its mobile ordering program. But some of the more impactful upgrades have been ...NY AG Sues Dunkin’ Over Data Breaches, Theft
September 26, 2019
The attorney general of New York has filed a lawsuit against Dunkin’ Brands over a cyberattack that saw the theft of tens of thousands of dollars from customer value cards.
Customers ...Top News In Payments: House Passes SAFE Banking Act, SoftBank Mulls $1B WeWork Investment
September 26, 2019
Today in the payments news roundup, the U.S. House of Representatives passed the Secure And Fair Enforcement (SAFE) Banking Act that provides cannabis businesses with banking access. Also, SoftBank Group reportedly intends ...Donuts And Delivery Get Smarter For 2020
September 26, 2019
As autumn kicks in, retail trends are playing out that will have an impact on not only the 2019 holiday shopping season, but also commerce innovation in 2020.
Voice promises to ...How Dunkin' Uses AI For Order Ahead Analytics
September 26, 2019
Digital food ordering is more popular than ever, with restaurant delivery expected to grow at three times the rate of on-site dining between 2018 and 2023. More than half of ...Inside Domino's Data Strategy For Driving Customer Loyalty
September 11, 2019
Technology is an essential ingredient that connects consumers with their favorite food brands. Whether they have a hankering for burgers, pizza, tacos and any other type of fare, consumers have ...QSRs Provide Fresh Look At Retail Innovation Trends
August 23, 2019
For a glimpse at how innovation is playing out in the retail world, it always helps to take a look at recent developments in the world of quick-service restaurants, or ...Deep Dive: How QSRs Protect Their Loyalty Programs
August 20, 2019
Rewards and loyalty programs are becoming more and more popular among QSRs looking to encourage customers to make return visits so they can capture additional revenue. These programs can take ...Why Mobile Rewards Programs Attract Fraud
August 19, 2019
In the latest Mobile Order-Ahead Tracker, PYMNTS explores the latest developments in the world of QSR rewards programs and how credential stuffing and account takeovers are plaguing the industry.
According to ...How Chipotle Is Keeping Rewards Out Of The Hands Of Hackers
August 16, 2019
Mobile order-ahead apps are becoming more and more popular among quick-service restaurants (QSRs), and many eateries are turning to loyalty and rewards programs to encourage customers to make return visits. ...Digital And Delivery Innovation Drive Retail Sales For QSRs
August 2, 2019
Innovations in digital technology and online-enabled delivery services continue to be a hot part of the quick service restaurant (QSR) retail landscape, and the latest example of that came late ...Dunkin’ Expands Digital Innovation, Focuses On Delivery, Loyalty
August 1, 2019
With upgrades to its mobile app and new product offerings, Dunkin’ Brands grew its digital and delivery platforms while rolling out menu innovations with broader customer appeal in the second ...QSRs Supersize Their Digital Ante
July 30, 2019
The second quarter of 2019 showed that the QSR digital and mobile innovation push has gained more fuel. Starbucks, McDonald’s, Dunkin and Chipotle are among the industry leaders that have ...The Rise Of The QSR Rewards Aggregator
July 26, 2019
Mobile order-ahead is showing no signs of slowing down, with restaurant delivery expected to grow three times faster than dine-in between 2018 and 2023. In fact, a National Restaurant Association ...How QSRs Enable Digital Options With Rapid Order-Ahead Growth
June 20, 2019
In an era of restaurant technology that provides diners with many choices, mobile order-ahead is more popular than ever with consumers. Quick-service restaurant (QSR) consumers, for instance, are tapping into ...Dunkin' Delivery Deal Boosts Grubhub Shares
June 17, 2019
Dunkin’ has announced that it is partnering with Grubhub on the launch of its Dunkin’ Delivers service.
More than 400 Dunkin’ restaurants throughout New York City’s five boroughs are now offering ...How Connected Consumers Tap Into In-Store Smartphone Shopping Features
May 21, 2019
Smartphones fit squarely in the center of the social and digital lives of many shoppers — and provide these consumers with constant connectivity. They have also created a new market ...QSRs Notch Mobile Ordering, Loyalty Gains In 2019
May 8, 2019
Look at the quick-service restaurant (QSR) industry and see how, in some part, the future of retail technology is playing out, a trend that is leaning heavily on mobile and ...When Loyalty Innovation Is On QSRs' Menus
May 6, 2019
To create more convenient ordering experiences and build loyalty, quick-service restaurants (QSRs) are innovating with the help of digital and mobile technologies. Through revamped rewards offerings and mobile ordering experiences, ...Dunkin’ Runs On Mobile Innovation In Q1
May 2, 2019
With efforts to bring convenience to its guests through mobile technology, Dunkin’ Brands reported first-quarter results that beat analysts’ top-line and bottom-line earnings estimates. The quick-service restaurant (QSR) chain, which ...