- January 30, 2024
Delivery Hero has sold its 4.5% stake in British food ordering platform Deliveroo.
The Berlin-based company announced the $97 million sale of its 68 million shares in a news release Monday (Jan. 29), ...
- January 29, 2024
From universities to hospitals, campuses with their own identity verification systems are using computer vision checkout to integrate payments more seamlessly into shoppers’ on-site routines.
Earlier this month, for instance, Amazon ...
- January 17, 2024
Grubhub continues to see its order volume decline by double digits, even as its unit economics improve.
The aggregator’s parent company, Just Eat Takeaway.com, reported its fourth-quarter 2023 earnings results Wednesday ...
- December 15, 2023
While many consumers are looking for ways to pinch pennies amid ongoing financial challenges, PYMNTS Intelligence found that diners are more likely to pay full price at restaurants while they ...
- December 11, 2023
In 2023, restaurant aggregators have expanded the model, extending beyond food delivery, adding new features and finding innovative ways to drive loyalty.
DoorDash Taps Card-Linked Offers
In March, DoorDash launched a co-branded ...
- December 5, 2023
As evolving regulations change the economics of third-party restaurant delivery, DoorDash is rolling back certain driver perks in New York City in response to the increased minimum wage for delivery ...
- November 14, 2023
Following on the success of its limited-time taco subscriptions, quick-service restaurant (QSR) giant Taco Bell is expanding the model beyond just tacos.
The restaurant chain announced Tuesday (Nov. 14) that it ...
- October 19, 2023
Grubhub is taking a hit amid ongoing financial challenges, even as competitors continue their growth.
The aggregator’s owner, Just Eat Takeaway, shared in its third quarter 2023 financial results Wednesday (Oct. 18) that ...
- October 17, 2023
PYMNTS’ Provider Ranking of Aggregators did not see much movement this month, but it did see Talabat make its first appearance on the top-10 list.
The Top 5
DoorDash stays on top ...
- October 11, 2023
With leading restaurant aggregators offering roughly interchangeable services, Uber Eats is expanding its capabilities with the addition of Multi-Store Ordering to stand out to consumers.
The company announced Wednesday (Oct. 11) ...
- October 11, 2023
To reach new customers and drive sales, Grubhub is looking to hotels that do not offer dining options as a key opportunity.
In an interview with PYMNTS, Adam Herbert, senior director ...
- October 9, 2023
The CE 100 Index ended its first full trading week of the fourth quarter down 1%.
Six pillars lost ground, and four made slight gains.
The best-performing pillar was the “Have Fun” ...
- September 29, 2023
With mandated increases in delivery drivers’ pay, New York City is likely to see off-premise restaurant customers shift to pickup to avoid steeper fees.
Uber, DoorDash and Grubhub lost their attempt ...
- September 28, 2023
The New York State Supreme Court has reportedly ruled that Uber Technologies, DoorDash and Grubhub must pay their food delivery couriers a minimum of $17.96 per hour.
The court’s decision comes after the three delivery platforms ...
- September 12, 2023
In the fast-paced world of food delivery, DoorDash maintains its lead, with Uber Eats following closely behind in the latest PYMNTS Provider Ranking of Aggregator Apps.
This ongoing competition between the ...
- September 7, 2023
As aggregators compete to woo restaurants, Grubhub is offering more flexible features.
The Chicago-based food delivery platform announced Thursday (Sep. 7) the launch of a new feature for restaurants, dubbed “On-Demand Delivery,” ...
- August 29, 2023
Grubhub is bringing Amazon’s “Just Walk Out” checkout technology to on-campus convenience stores as aggregators compete to reach students in a bid to secure their long-term loyalty.
The Chicago-based aggregator announced Tuesday ...
- August 17, 2023
With many consumers ordering food online while at work, restaurants can target these customers’ workday needs to drive digital adoption.
By the Numbers
According to research from a new national PYMNTS study ...
- August 16, 2023
As food delivery services race to the top, DoorDash maintains its lead, with Uber Eats just behind in the latest PYMNTS Provider Ranking of Aggregator Apps.
The Top 5
The leader at ...
- August 15, 2023
Uber Driver leads by a long shot in this month’s edition of PYMNTS’ Provider Rankings of Gig Platform Apps. For more on which platform apps are pulling ahead of the ...
- August 2, 2023
As Domino’s entry into third-party marketplaces poses a threat to other pizza quick-service restaurants (QSRs) on these platforms, Pizza Hut maintains that it has the edge in this space.
On its ...
- July 27, 2023
DoorDash is reportedly testing an artificial intelligence-based chatbot to enhance ordering and help customers find the food options that best suit them.
The restaurant aggregator’s software, DashAI, is being tested in ...
- July 26, 2023
Selling Grubhub might be easier said than done for owner Just Eat Takeaway.
“We’re talking to buyers still, but it’s a very difficult M&A situation currently,” Jitse Groen, the Dutch delivery giant’s CEO, told Bloomberg ...
- July 26, 2023
Grubhub is seeing its orders plummet as rising restaurant prices prompt diners to seek less expensive food options.
In its latest earnings report released on Wednesday (July 26), multinational food delivery giant ...
- July 25, 2023
Grubhub is stepping up its subscription program as membership schemes increasingly supplement or replace points-based rewards programs for restaurant customers.
In an interview with PYMNTS following Grubhub’s announcement of its loyalty subscription relaunch Tuesday ...
- July 19, 2023
Much like other highly competitive sectors, the aggregator market is dominated by the top three leaders and then the rest when it comes to usage. A closer look, however, reveals that ...
- July 6, 2023
Uber, DoorDash and other app-based food delivery companies are pushing back against a minimum wage law set to take effect in New York City.
The law, which will take effect July 12, requires ...
- July 3, 2023
As consumers gear up to go on summer vacation, aggregators and restaurants alike are looking for ways to keep customers engaged even when they are away from home.
Most recently, quick-service ...
- June 30, 2023
Consumers are increasingly turning to digital channels to purchase alcohol, as Constellation Brands observes, but eCommerce in the industry has a long way to go.
The beer, wine and spirits giant, ...
- June 15, 2023
As restaurants look to attract consumers on crowded digital platforms, the most important digital profile, PYMNTS research reveals, is not Yelp, nor is it any of their social media pages. ...
- June 13, 2023
Restaurant aggregators may be against legislation to raise drivers’ pay, but without some kind of change to their gig workers’ pay structure, they struggle to hold onto their networks of ...
- June 13, 2023
As aggregators, consumers, gig drivers and restaurants alike struggle to make the economics of on-demand food delivery work out in their favor, New York City is throwing its weight behind ...
- June 12, 2023
Grubhub is the latest food delivery service to cut jobs amid ongoing pressures on its industry.
The company announced Monday (June 12) that it is reducing staffing levels by 15%, a ...
- June 8, 2023
As aggregators look for new ways to drive adoption, Grubhub is going after the extended-stay hospitality market with a new partnership, teaming with Homewood Suites by Hilton to offer delivery ...
- June 6, 2023
After avowing that its DashPass subscription growth strategy was centered not on partnerships but on organic channels, DoorDash has changed its tune, at least in Canada.
The aggregator announced Tuesday (June 6) that it is partnering with Amazon ...
- June 5, 2023
Nearly a year after Grubhub first announced its partnership with Amazon to offer Prime members free yearlong Grubhub+ subscriptions, the aggregator shared Monday (June 5) that the two companies are extending the deal and stepping it up by offering two years — a testament ...
- June 1, 2023
Instacart is working with discount grocer Aldi on 30-minute delivery of convenience store goods, a move that could boost the grocery aggregator’s competitive position in the category relative to competitors ...
- May 30, 2023
With leading restaurant aggregators competing both with one another and with restaurants’ direct ordering channels for diners’ digital loyalty, DoorDash is rolling out cost savings via its subscription program to ...
- April 27, 2023
As food aggregators see older consumers lag in adoption, discounts can help close the gap.
By the Numbers
Data from PYMNTS’ new exclusive report “Connected Dining: Third-Party Restaurant Aggregators Keep the Young ...
- April 26, 2023
As aggregators compete for college students’ loyalty, Grubhub is leveraging technology to boost convenience.
Madeline Maguire, senior director of B2B marketing at the aggregator, noted in an interview with PYMNTS that ...
