- January 30, 2024
Instacart has significantly expanded its acceptance of Supplemental Nutrition Assistance Program (SNAP) Electronic Benefits Transfer (EBT) payments, as aggregators compete to unlock the spending opportunities presented by a range of ...
- January 23, 2024
As grocers look to better understand their shoppers’ behavior, a PYMNTS Intelligence report finds that half are investing in the ability to track customer habits across digital and physical channels.
By ...
- January 19, 2024
As connected technologies take over brick-and-mortar stores, convenience retailers are increasingly seeing smart shelf tags as key to providing a positive shopper experience.
By the Numbers
The report “Big Retail’s Innovation Mandate: ...
- January 18, 2024
When it comes to online marketplaces, grocery-focused platforms lag behind other industries in terms of providing a positive customer experience.
By the Numbers
The new PYMNTS Intelligence report “The Online Features Driving ...
- January 15, 2024
Wage hikes and new regulations impacting the ways in which gig workers are classified may shake up online platforms, pinching profits and spurring consolidation.
In the meantime, a few firms are ...
- January 15, 2024
Instacart and DoorDash are raising prices in Seattle following the city’s new minimum pay law.
Seattle in 2022 passed legislation that increased wages for drivers for the delivery apps. That law ...
- January 10, 2024
Around the world, grocery is increasingly shifting into the digital sphere, and investors are taking note.
Dutch online grocer Picnic Technologies raised 350 million euros (about $384 million) in funding from ...
- January 9, 2024
Grocery technology company Instacart has teamed with Google to make Google Shopping ads accessible to Instacart’s advertising partners.
This collaboration aims to leverage Instacart’s extensive first-party retail media data and closed-loop insights to help consumer packaged goods ...
- January 9, 2024
With a new year comes a new version of PYMNTS’ Provider Ranking of Aggregators. In this edition, Talabat holds on to the top spot, but other aggregators are delivering results ...
- January 8, 2024
With grocery brands looking for more personalized, targeted ways to reach shoppers, Instacart is enabling in-store digital marketing with smart cart advertising.
The grocery aggregator announced Monday (Jan. 8) that it ...
- January 4, 2024
With pure-play eCommerce food sellers gaining share from brick-and-mortar grocers, and with many grocers struggling to manage the costs of in-house fulfillment, 2024 may be the year that third-party aggregators ...
- December 19, 2023
With consumers’ budgets coming under pressure over the holiday season, leading grocers including Kroger and Walmart have launched digital deals to boost eCommerce engagement.
Kroger, for its part, United States’ leading ...
- December 15, 2023
Chase is targeting consumers’ demand for food deals with new cash-back offers, a move that comes as consumers seek card-linked offers from grocers.
The banking company announced Friday (Dec. 15) the new ...
- December 15, 2023
As grocers look to manage their increasingly omnichannel businesses, Instacart is pushing back on the sentiment that consumers turn to digital channels predominantly for shelf-stable items while going to stores ...
- December 13, 2023
The gig economy allows workers control over their own employment while offering consumers choice and convenience.
PYMNTS Provider Ranking of Gig Platform Apps, which uses monthly metrics to score related apps ...
- December 12, 2023
Instacart is targeting employers’ office snack budgets, as aggregators compete for businesses’ food spending.
On Tuesday (Dec. 12), meal benefits platform Sharebite announced a partnership with the grocery technology company, through ...
- December 11, 2023
In 2023, restaurant aggregators have expanded the model, extending beyond food delivery, adding new features and finding innovative ways to drive loyalty.
DoorDash Taps Card-Linked Offers
In March, DoorDash launched a co-branded ...
- December 7, 2023
‘Tis the season for a lot of warm take out, and with a variety of ways to get food from point A to B, PYMNTS is back with our Provider Ranking ...
- November 29, 2023
Instacart is offering its Instacart+ members access to Peacock, a move that comes as subscription services increasingly tap partnerships across industries to expand their audiences.
The grocery aggregator announced Wednesday (Nov. 29) a ...
- November 16, 2023
As Instacart’s ad business and other B2B offerings grow quicker than its consumer transactions, the aggregator is expanding its offerings for small brands to reach new business customers.
The company announced ...
- November 16, 2023
Time is our most precious asset. Each day, we get just so much. Twenty-four hours, 1440 minutes, 86,400 seconds. If we don’t use it, we lose it. We try to ...
- November 14, 2023
Smart shopping carts are expanding to more grocery chains, even as those that try to rely solely on the technology for self-checkout are finding that many consumers would rather stick ...
- November 10, 2023
As retailers and third-party players alike compete for consumers’ online grocery spending, Instacart maintains that its scale protects it from facing too much competition from even larger grocers’ in-house fulfillment ...
- November 10, 2023
In this edition of PYMNTS’ Provider Rankings of Aggregators, there has been a lot of movement. We have a new No. 1 this month, as well as several ties and ...
- November 8, 2023
Instacart is integrating with merchants’ loyalty programs to outcompete rival aggregators on deals and discounts.
The San Francisco-based grocery aggregator shared in a letter to shareholders Wednesday (Nov. 8), accompanying its first earnings ...
- November 2, 2023
Instacart is expanding its AI-powered smart cart program through a new partnership with Geissler’s Supermarkets.
The collaboration, announced in a news release provided to PYMNTS Thursday (Nov. 2), will bring Instacart’s Caper Carts ...
- November 1, 2023
DoorDash is leveraging its existing audience to acquire eGrocery customers in the face of competition for consumers’ delivery spending.
The United States’ leading aggregator stated on its earnings call Wednesday (Nov. 1), when ...
- October 26, 2023
Camping World has become the first dedicated camping and recreational vehicle (RV) supplies retailer to partner with Instacart for same-day delivery.
This collaboration allows Camping World customers to access nearly 1,800 products for same-day ...
- October 24, 2023
Instacart is on a partnership spree, expanding its user base by offering grocery benefits through a range of healthcare institutions and other businesses.
The company announced its latest such collaboration in ...
- October 20, 2023
Klaviyo’s stock has dipped below its listing price, the latest disappointment for the initial public offering (IPO) space.
The marketing automation firm now joins a string of high-profile companies whose IPOs ...
- October 20, 2023
Delivery platforms like Instacart are becoming a valuable avenue for brands looking to connect with consumers who prefer the convenience of grocery shopping from their own personal spaces.
In its most ...
- October 19, 2023
With many consumers open to using artificial intelligence (AI) as they shop, grocers and grocery technology providers alike are seizing on the opportunity to boost efficiency and drive engagement.
By the ...
- October 18, 2023
FinTech Plaid has appointed its first chief financial officer (CFO), a step toward a potential initial public offering (IPO).
Eric Hart, the former CFO of Expedia, has joined the 10-year-old startup, marking ...
- October 17, 2023
PYMNTS’ Provider Ranking of Aggregators did not see much movement this month, but it did see Talabat make its first appearance on the top-10 list.
The Top 5
DoorDash stays on top ...
- October 16, 2023
Instacart has reportedly garnered positive reviews from Wall Street analysts following its IPO.
As Bloomberg News reported Monday (Oct. 16), the online grocery delivery firm — which went public with an initial public offering (IPO) last ...
- October 16, 2023
This month in PYMNTS’ Provider Rankings of Gig Platform Apps, we have a lot of contenders that maintained their rankings.
Still in first place is Uber Driver, but come back next ...
- October 10, 2023
With Amazon reportedly in discussions with Waitrose, eCommerce giant seems to be moving further into the grocery aggregator space, and if these efforts make their way to the U.S., the ...
- October 5, 2023
Mastercard has debuted its first streaming subscription offering via a partnership with Peacock.
That collaboration is one of two announced Thursday (Oct. 5) by the payments giant, which is also expanding its earlier collaboration ...
- October 4, 2023
Instacart has partnered with Mount Sinai Solutions to launch a new grocery benefit program for post-operative and postpartum patients.
This program aims to support patients in accessing fresh groceries, pantry staples and household ...
- October 3, 2023
FinTech InComm Payments said its healthcare unit has launched a partnership with Instacart.
The collaboration, announced Tuesday (Oct. 3), allows health plans to offer their members grocery and over-the-counter items for delivery via Instacart.
Starting ...
