- December 1, 2023
Panera Brands, the casual dining group owned by investment group JAB, has confidentially filed paperwork for an initial public offering (IPO) in the U.S., according to sources familiar with the ...
- November 14, 2023
Following on the success of its limited-time taco subscriptions, quick-service restaurant (QSR) giant Taco Bell is expanding the model beyond just tacos.
The restaurant chain announced Tuesday (Nov. 14) that it ...
- November 7, 2023
This month’s edition of the PYMNTS Provider Ranking of Mobile Order-Ahead Apps sees double ties and lots of shifts. Papa John’s Pizza and Chipotle make an appearance, Wendy’s and Dunkin’ take ...
- November 1, 2023
Panera Bread is reportedly making significant changes to its corporate structure as its parent company Panera Brands prepares for an initial public offering (IPO).
The company will be laying off approximately ...
- October 16, 2023
As consumers for increasingly frictionless ways to order the foods and beverages they want, PYMNTS Intelligence finds that there is significant demand to integrate AI-assisted in-car ordering into coffee drinkers’ ...
- October 16, 2023
In this month’s edition of PYMNTS’ Provider Rankings of Mobile Order-Ahead Apps, there’s been plenty of movement, with Dairy Queen leapfrogging eight rankings to dominate the list.
Here’s our top 10 ...
- October 4, 2023
As biometric payments catch on across industries, restaurants looking to use these technologies to reduce friction in transactions may be best served by fingerprint scan technology, even if facial recognition ...
- September 27, 2023
Panera Bread is expanding its catering business to capture sales from workplaces looking to draw employees back to the office.
The fast-casual chain, which has more than 2,100 locations, announced Wednesday ...
- September 21, 2023
The thing about technical innovations is that they tend to come in pairs.
Or at least work in concert together.
Generative artificial intelligence (AI) is increasingly being integrated across next-generation biometric payment ...
- September 21, 2023
As consumers increasingly demand quicker and more convenient digital ordering and payment, Panera Bread has added a feature that allows them to make restaurant purchases with one swipe.
The fast-casual giant, ...
- September 11, 2023
In the ever-evolving landscape of digital dining experiences, restaurants are ramping up their investments to capture the hearts and wallets of tech-savvy consumers. In the latest edition of the PYMNTS Provider ...
- September 1, 2023
This week in restaurant news, TGI Fridays looks to boost on-premises sales, Del Taco opens its first drive-thru-only store and Panera Bread looks to manage costs with a streamlined menu.
Casual ...
- August 14, 2023
As restaurants step up their digital investments to secure consumers’ omnichannel loyalty, Domino’s is the big cheese this month in this edition of PYMNTS’ Provider Ranking of Mobile Order Ahead Apps.
The ...
- June 29, 2023
As consumers increasingly purchase ready-to-eat meals where once they would have ordered food for takeout, Panera Bread is taking an “if you can’t beat ‘em, join ‘em” approach, leveraging the ...
- June 20, 2023
With fast-casual giant Panera Bread continuing to see increased loyalty from its beverage subscription program, smaller fast-casual brands are looking to emulate that success with item giveaway subscriptions of their ...
- May 5, 2023
Amazon is quietly making its way back into the restaurant space through partnerships and investments.
In recent months, the eCommerce giant has been leveraging its voice assistant devices and the central ...
- May 4, 2023
From Oracle to Uber, major technology companies are extending voice ordering’s reach in the restaurant industry.
On Thursday (May 4), voice artificial intelligence (AI) company SoundHound announced a partnership with cloud ...
- April 26, 2023
As coffee shops look to drive convenience, PYMNTS data reveals voice commerce holds significant potential.
By the Numbers
Research from PYMNTS’ new study “How Consumers Want to Live in the Voice Economy,” ...
- April 18, 2023
Consumers are cutting back on their product subscriptions, with many rethinking their food purchasing.
By the Numbers
Research from PYMNTS’ new study, “Subscription Commerce Readiness Report: Bridging the Gap Between Subscription Conversion ...
- April 12, 2023
As restaurants explore the potential of subscription commerce, Square is offering recurring payments tools.
The financial services platform announced a wide range of new features Wednesday (April 12) including a handful ...
- April 3, 2023
As more consumers use voice assistants, restaurants are driving loyalty with frictionless ordering.
The Context
For restaurants, any ordering and payment channel that removes friction from the experience can be key to ...
- March 29, 2023
After Amazon’s ill-fated early forays into the restaurant industry, the company is reapproaching the space.
On Wednesday (March 29), fast-casual giant Panera Bread announced that it is letting its loyalty members order by voice or ...
- March 29, 2023
Panera Bread has begun letting its loyalty membership customers order via Amazon’s Alexa.
“Ordering with Alexa provides convenience for MyPanera members and allows them to order their Panera favorites via voice ...
- March 27, 2023
Panera is eCommerce-ifying its stores, leveraging digital to personalize the in-person experience.
In an interview with PYMNTS, George Hanson, senior vice president and chief digital officer at Panera Bread, the St. Louis-based ...
- March 25, 2023
Taking a tip from digital, restaurants are personalizing the in-person payment experience with diner data.
Take, for instance, Panera Bread, which is leveraging Amazon One pay-by-palm capabilities to identify loyalty members ...
- March 22, 2023
Panera Bread is leveraging Amazon One pay-by-palm capabilities to remove friction for loyalty members.
The fast-casual brand announced Wednesday (March 22) that it is rolling out the option, whereby consumers can ...
- March 6, 2023
Panera has found that its subscription has been key to growing its customer base amid inflation.
In an interview with PYMNTS, Eduardo Luz, chief brand and concept officer at Panera Bread, ...
- February 24, 2023
This week in restaurants, Sweetgreen revives Sweetpass, Wingstop taps personalization and Domino’s reinvigorates its rewards.
Los Angeles-based, health-focused fast-casual chain Sweetgreen, which has more than 180 locations, said on a call ...
- February 22, 2023
As restaurants explore more possibilities for subscription commerce, Panera has added a $0 delivery option.
On Wednesday (Feb. 22), fast-casual giant Panera Bread, which has more than 2,000 locations across the ...
- December 6, 2022
As consumers seek frictionless payments, businesses are looking to connect with captive in-car customers.
Most recently, energy giant Chevron was reported to have created an app for Apple CarPlay and Android Auto whereby those with ...
- November 8, 2022
There’s a new sheriff in town in this month’s edition of PYMNTS’ Provider Ranking of Mobile Order-Ahead Apps.
Using a proprietary combination of publicly available information and app usage data to which ...
- October 4, 2022
The three top champions of mobile order-ahead hold onto their crown in this month’s edition of PYMNTS’ Provider Ranking of Mobile Order-Ahead Apps, but one drive-in restaurant has taken a tumble.
Using ...
- September 6, 2022
Fast-casual chain Panera Bread, which has more than 2,100 bakery-cafes in the United States and Canada, is looking to drive digital orders by extending drive-thru ordering opportunities beyond the restaurant ...
- August 29, 2022
Fast-casual brand Panera Bread, which has more than 2,100 bakery-cafes in the United States and Canada, is testing artificial intelligence (AI) voice ordering technology at two of its upstate New ...
- April 22, 2022
Panera Bread is growing its subscription offerings to include more than just consumers’ daily caffeine fix.
On Tuesday (April 19), the fast-casual bakery-café brand, which has more than 2,100 locations in ...
- April 15, 2022
DoorDash is making a play to secure the loyalty of young consumers early. The delivery aggregator announced Monday (April 11) the launch of DashPass for Students, a lower-cost version of ...
- January 7, 2022
Increasingly, major restaurant brands are leveraging subscription commerce to draw in digital consumers and build loyalty. On Thursday (Jan. 6), leading Mexican-inspired quick service restaurant (QSR) chain Taco Bell announced ...
- November 3, 2021
Free coffee is a tried-and-true perk, and American Express is leveraging consumers’ desire for that morning boost to drive signups. On Wednesday (Nov. 3), the company announced its new MyPanera+ ...
- January 14, 2021
Apple is betting the lure of free coffee will help boost use of Apple Pay.
Customers who subscribe to MyPanera+ Coffee can get four months of coffee for free if they ...
- November 23, 2020
Panera Bread announced that its MyPanera+ Coffee Subscription is available for gifting, noting that it’s the first national restaurant firm to provide a limitless subscription for “premium hot drip coffee, ...
