The Panera Bread app is designed to reduce wait times and speed service. It encompasses digital ordering, payments, operations and a revamped guest experience, whether customers are eating in or ordering to go.
January 14, 2021Apple is betting the lure of free coffee will help boost use of Apple Pay.
Customers who subscribe to MyPanera+ Coffee can get four months of coffee for free if they ...
November 23, 2020Panera Bread announced that its MyPanera+ Coffee Subscription is available for gifting, noting that it’s the first national restaurant firm to provide a limitless subscription for “premium hot drip coffee, ...
September 18, 2020 Competing in the quick-service restaurant (QSR) space gets more difficult each year, as restaurants fight to retain the attention of consumers hunting for convenient meals.
The ongoing pandemic has only heightened ...
June 24, 2020Physical retailers are building digital bridges to alluring new hybrid experiences and adding value to recurring revenue offerings to keep the great reopening momentum alive.
Low-tech and no-tech approaches can do ...
June 18, 2020 The pandemic is having monumental impacts on restaurants’ operations and interactions with potential diners, pushing to the forefront services that offer quick and seamless online ordering tools to reach customers ...
June 12, 2020The COVID-19 pandemic has throttled restaurants’ revenues as social distancing protocols, stay-at-home orders and dine-in bans have forced eateries to rely solely on pickup and delivery to stay in business. ...
May 19, 2020In a wager that coffee’s strength will be attractive to investors during the pandemic, the investment company behind Pret A Manger, Panera Bread and Peet’s Coffee is reportedly proceeding with ...
May 18, 2020To enable safe, easy delivery of meals straight to the cars of its diners, Panera Bread has unveiled its Panera Curbside geofence-enabled service. The quick-service restaurant (QSR) chain has expanded ...
May 12, 2020As the world grapples with the coronavirus pandemic, a situation no one has ever experienced before, everyone from kindergarten teachers to corporate executives has had to come up with creative ...
February 28, 2020To paraphrase Shakespeare, there’s nothing new under the sun when it comes to retail. But Panera Bread’s coffee subscription program just might come close.
The subscription plan was rolled out on ...
October 10, 2019Travis Kalanick, ousted founder of Uber, recently made his next big investment. His real estate company, City Storage Systems, bought a stake in Rebel Foods Pvt. in India, a cloud ...
September 16, 2019With more choices for fast-casual dining than ever before, diners can choose to eat in restaurants or tap into delivery whether they want pizza, sandwiches or entirely different fare. And, ...
August 30, 2019Sportswear companies are opening brick-and-mortar stores centered around experiences to let their customers interact with their brands in real life. PUMA, for instance, brought its first-ever North American flagship store to ...
August 27, 2019To build on its in-house delivery model, Panera Bread announced national delivery availability for the first time via Grubhub, Uber Eats and DoorDash. The arrangements let diners order through apps ...
June 21, 2019Airports are providing luxury brands with access to consumers with extra time on their hands who want to buy unique and unusual items they can’t find near their residences. These ...
June 20, 2019In an era of restaurant technology that provides diners with many choices, mobile order-ahead is more popular than ever with consumers. Quick-service restaurant (QSR) consumers, for instance, are tapping into ...
June 19, 2019In an effort that could bring delivery opportunities, Panera Bread has been experimenting with a menu for dinner at a Jacksonville, Florida restaurant. The quick-service restaurant (QSR) is extending the ...
April 25, 2018Consumers want their morning cup of joe, but they don’t want to wait on line. With mobile ordering at quick-service restaurants (QSRs) like The Coffee Bean & Tea Leaf, customers can ...
April 5, 2018Panera and Saks grab the headlines. But amid data leaks the lures for the bad guys go far beyond the credit card number. Names, addresses and emails give ammunition for ...
April 3, 2018The industry and public were still reeling from the data breach that hit Saks Fifth Avenue and Lord & Taylor last week when another major breach stole the spotlight, this ...
March 28, 2018In this fast-paced digital world, customers don’t want to wait in line for their food – or their morning coffee. They want to order ahead, and retailers are designing their ...
December 7, 2017For QSRs, fast is the name of the game — but when it comes to innovation, the industry is anything but speedy. In the inaugural edition of the PYMNTS Restaurant ...
December 6, 2017Quick service restaurants (QSRs) are known for getting customers their food fast. For modern, tech-happy customers, however, quickly receiving their burger and fries fixes isn’t always good enough.
Not only do ...
August 16, 2017Engaging with consumers and boosting positive customer experience is something that’s in constant motion for brick-and-mortar retailers and restaurateurs. Naturally, technology plays a big role in helping to shape consumer ...
July 19, 2017How about some coffee with that bagel? Panera Bread has gone from publicly-traded to private, bought out by JAB Holding Company, the parent company of Caribou Coffee, Peet’s Coffee & ...
July 11, 2017Nobody likes getting cold food delivered to their restaurant table. Wait staff do the best they can, but it’s not always easy to find the customer who ordered a meal; ...
June 9, 2017Imagine going on a road trip with friends or family and stopping for a bite to eat.
Typically, stopping at a chain restaurant like Olive Garden or McDonald’s is a safe ...
April 6, 2017The speculation has ended. Panera Bread is selling.
Yesterday (April 5) the quick-service restaurant chain announced that it has entered into a definitive merger agreement with JAB Holding Co., the investment firm ...
February 24, 2017Going clean and green is just about everyone’s favorite marketing tag line these days. It seems every restaurant from fast food on up is promoting its locally sources and “clean ...
May 15, 2015For the second year in a row, Amazon is No. 1 – with a score of 84.08 – on a chart designed by Reputation Institute, a consulting firm in Boston, ...
January 9, 2015Fast-casual food chain Panera Bread has now rolled out its “Panera 2.0” upgrade to about 100 of its 1,845 cafes, adding online and mobile ordering and no-wait to-go orders, according ...
October 16, 2014Apple Pay training documents are now again pointing to Monday (Oct. 20) as the date when Apple wants retailers to start offering shoppers Apple Pay, according to a MacRumors story.
This ...
December 13, 2013St. Louis-based cafe chain Panera Bread turned more than a few heads when it revealed in 2010 that it would launch an unconventional non-profit restaurant chain called Panera Cares. These ...