- January 16, 2024
For companies with super app ambitions, consolidation is a key strategy.
Forging a seamless connection of experiences — even if they’re disparate experiences — demands some components be readily in place:
A ...
- January 15, 2024
Uber is closing down its alcohol delivery business, Drizly.
The move comes three years after Uber bought Drizly for $1.1 billion, Axios reported Monday (Jan. 15), citing Uber’s senior vice president of delivery, Pierre-Dimitri Gore-Coty.
“After three ...
- January 9, 2024
With a new year comes a new version of PYMNTS’ Provider Ranking of Aggregators. In this edition, Talabat holds on to the top spot, but other aggregators are delivering results ...
- January 4, 2024
With pure-play eCommerce food sellers gaining share from brick-and-mortar grocers, and with many grocers struggling to manage the costs of in-house fulfillment, 2024 may be the year that third-party aggregators ...
- December 28, 2023
With changing wage laws shaking up the economics of restaurant delivery, key players have begun changing their approach.
For instance, in California, a new minimum wage law requiring that fast-food workers ...
- December 11, 2023
In 2023, restaurant aggregators have expanded the model, extending beyond food delivery, adding new features and finding innovative ways to drive loyalty.
DoorDash Taps Card-Linked Offers
In March, DoorDash launched a co-branded ...
- December 7, 2023
‘Tis the season for a lot of warm take out, and with a variety of ways to get food from point A to B, PYMNTS is back with our Provider Ranking ...
- November 22, 2023
Uber Eats is stepping up its non-restaurant offerings, getting into discount retail with its new partnership with Big Lots.
Uber announced the aggregator’s addition of the retail chain to its marketplace Tuesday (Nov. ...
- November 10, 2023
In this edition of PYMNTS’ Provider Rankings of Aggregators, there has been a lot of movement. We have a new No. 1 this month, as well as several ties and ...
- November 8, 2023
Persistent high prices of raw materials and supply chain issues have led to sharp rises in operational costs, forcing restaurants to a generalized increase in prices to keep up.
In response, ...
- October 19, 2023
Grubhub is taking a hit amid ongoing financial challenges, even as competitors continue their growth.
The aggregator’s owner, Just Eat Takeaway, shared in its third quarter 2023 financial results Wednesday (Oct. 18) that ...
- October 17, 2023
PYMNTS’ Provider Ranking of Aggregators did not see much movement this month, but it did see Talabat make its first appearance on the top-10 list.
The Top 5
DoorDash stays on top ...
- October 16, 2023
“Ugh — I really don’t want to have to return it,” every consumer has thought to themselves at some point. According to the National Retail Foundation, 79% of shoppers under the ...
- October 12, 2023
With consumers continuing to feel the impact of years of inflation, Domino’s Pizza is seeing the trend of preferring more budget-friendly restaurant ordering channels continue.
The quick-service restaurant (QSR) giant, which ...
- October 11, 2023
With leading restaurant aggregators offering roughly interchangeable services, Uber Eats is expanding its capabilities with the addition of Multi-Store Ordering to stand out to consumers.
The company announced Wednesday (Oct. 11) ...
- October 4, 2023
Uber’s package delivery service is now also a package return service.
The delivery/ride-hailing giant announced Wednesday (Oct. 4) that it wants to help customers avoid the hassle of returning goods in ...
- September 29, 2023
With consumers already loyal to third-party aggregators, grocers are increasingly finding that they need to get on board if they want to reach their customers.
In an interview with PYMNTS, Tamara ...
- September 26, 2023
Uber Eats launched a partnership with Turkish ultrafast grocery delivery platform Getir.
The collaboration lets customers in several European nations use Uber Eats to order from Getir’s grocery selection, according to ...
- September 20, 2023
As Uber Eats looks to reach consumers across income levels, the aggregator is gearing up to accept new kinds of payments.
Uber announced Wednesday (Sept. 20) that, in 2024, the aggregator ...
- September 19, 2023
New York City is a step closer to facing a lawsuit over a cap on how much meal-delivery services can collect from local restaurants.
U.S. District Judge Gregory Woods denied the ...
- September 15, 2023
This week in restaurant news, technology providers are unveiling more specialized offerings to cut through the noise.
Toast launched a solution specifically for cafes and bakeries, Oracle introduced its offering for ...
- September 14, 2023
As artificial intelligence (AI) becomes a larger part of consumers’ day-to-day lives, many are leveraging the technology to figure out what food they are in the mood for.
By the Numbers
The ...
- September 13, 2023
Uber Eats is partnering with The Save Mart Companies as restaurant aggregators step up their grocery selections to remain competitive while Instacart prepares to go public.
Uber’s delivery arm is partnering ...
- September 12, 2023
In the fast-paced world of food delivery, DoorDash maintains its lead, with Uber Eats following closely behind in the latest PYMNTS Provider Ranking of Aggregator Apps.
This ongoing competition between the ...
- September 7, 2023
As aggregators compete to woo restaurants, Grubhub is offering more flexible features.
The Chicago-based food delivery platform announced Thursday (Sep. 7) the launch of a new feature for restaurants, dubbed “On-Demand Delivery,” ...
- August 31, 2023
Gopuff is expanding its advertising business overseas as leading players across the on-demand delivery business increasingly leverage these capabilities to boost their margins.
The convenience delivery company announced Thursday (Aug. 31) ...
- August 29, 2023
Restaurant inflation may have many consumers shifting away from restaurant delivery toward pickup, but when diners do order delivery, they are spending more than ever.
By the Numbers
PYMNTS research for the ...
- August 28, 2023
Uber Technologies is reportedly testing an artificial intelligence (AI) chatbot for its food delivery service, Uber Eats.
The feature has not been officially announced, but details of the AI chatbot were discovered ...
- August 16, 2023
As food delivery services race to the top, DoorDash maintains its lead, with Uber Eats just behind in the latest PYMNTS Provider Ranking of Aggregator Apps.
The Top 5
The leader at ...
- August 11, 2023
As aggregators seek to embed their offerings more deeply in consumers’ day-to-day routines, Uber is tapping Hy-Vee’s alcoholic beverage selection to drive adoption of its non-restaurant verticals while boosting basket ...
- August 10, 2023
Serve Robotics has completed a go-public transaction and raised $30 million in financing to support scaling its artificial intelligence (AI) powered robotic delivery experience.
This financing brings the company’s total capital ...
- August 7, 2023
It’s been a tough year for the competitive ultrafast grocery delivery market, with more and more high-profile exits, mass layoffs and consolidation moves emerging as industry players try to combat ...
- August 3, 2023
As restaurant aggregators look to win consumers’ loyalty and gain share from competitors, subscriptions are a key tool, and DoorDash and Uber both are doing everything in their power to ...
- July 24, 2023
Following its decision to finally get on Uber Eats’ marketplace, Domino’s Pizza is stepping up its efforts to maintain engagement through its direct channels by offering easier-to-redeem loyalty rewards.
On a call ...
- July 24, 2023
Earnings season has just started — and for the companies forging new paths to commerce and payments, the quarterly report card gives a glimpse into progress and challenges.
To that end, ...
- July 19, 2023
Much like other highly competitive sectors, the aggregator market is dominated by the top three leaders and then the rest when it comes to usage. A closer look, however, reveals that ...
- July 18, 2023
California’s Supreme Court has handed Uber drivers a victory against the company.
The court on Monday (July 17) ruled against the tech giant’s argument that aimed to limit efforts by drivers to bring employment disputes ...
- July 17, 2023
Even as consumers become accustomed to placing restaurant orders online for delivery, PYMNTS research reveals that the majority continue to want to know that their food is coming from somewhere ...
- July 17, 2023
As Uber Eats looks to grow its non-restaurant sales, the aggregator is partnering with convenience retail eCommerce platform Vroom Delivery to grow c-store sales.
On Monday (July 17), the two companies ...
- July 14, 2023
This week in restaurant news, KFC adds its first chief digital officer, WOWorks adds seven new virtual brands, and Uber Eats reportedly follows through on its stated goal to wean ...
