- December 5, 2023

As evolving regulations change the economics of third-party restaurant delivery, DoorDash is rolling back certain driver perks in New York City in response to the increased minimum wage for delivery ...
- December 5, 2023

Uber’s delivery business is expanding beyond restaurants to include courier service from merchants not partnered with the company — a move that comes as aggregators race to capture consumers’ loyalty ...
- December 4, 2023

Ride-hailing giant Uber recorded a 5% increase in its shares Monday (Dec. 4), following the news that it was chosen to join the S&P 500.
The announcement from S&P Dow Jones ...
- November 13, 2023

Uber is adding several features related to safety, navigation and earning to its app for drivers.
“Today we’re announcing improvements to the Uber Driver app, while also making earning on Uber ...
- November 10, 2023

It’s commonplace to mention Uber and Lyft in the same breath in any conversation about the great travel snapback.
As earnings reports through the past few days have shown, the rising ...
- November 8, 2023

Lyft expects its fourth quarter revenue to grow by the mid-single digits compared with the previous quarter.
The ride-share company announced this outlook Wednesday (Nov. 8) while reporting its third quarter ...
- November 7, 2023

Uber’s latest earnings results underscore continued growth in its membership rosters, increased spending by those members enrolled in Uber One, and cross-selling momentum across the platform itself.
“We’ve now got 15 ...
- November 2, 2023

Uber and Lyft will pay a combined settlement of $328 million after multi-year investigations into their practices by the New York State Attorney General.
The investigations found that the companies withheld ...
- October 27, 2023

The digital transformation of economies is accelerating worldwide and reaching new heights. One of the major contributors to this acceleration is the travel and transportation sector, which has recorded the ...
- October 26, 2023

Fully autonomous rides are now available to Uber customers in Phoenix via a partnership of the ride-hailing platform and Waymo.
Starting Thursday (Oct. 26), Uber customers in Phoenix who request a ...
- October 25, 2023

If you want to come up with the next big thing for digital transformation, you shouldn’t wait around for inspiration.
Maybe the apple falling from the tree really did inspire Isaac Newton to ...
- October 16, 2023

“Ugh — I really don’t want to have to return it,” every consumer has thought to themselves at some point. According to the National Retail Foundation, 79% of shoppers under the ...
- October 11, 2023

With leading restaurant aggregators offering roughly interchangeable services, Uber Eats is expanding its capabilities with the addition of Multi-Store Ordering to stand out to consumers.
The company announced Wednesday (Oct. 11) ...
- October 10, 2023

Most people consider returns annoying. And by most people, we mean the 79% of shoppers under 30 the National Retail Federation surveyed who consider mail returns to be somewhat or ...
- October 9, 2023

The CE 100 Index ended its first full trading week of the fourth quarter down 1%.
Six pillars lost ground, and four made slight gains.
The best-performing pillar was the “Have Fun” ...
- October 4, 2023

Uber’s package delivery service is now also a package return service.
The delivery/ride-hailing giant announced Wednesday (Oct. 4) that it wants to help customers avoid the hassle of returning goods in ...
- September 29, 2023

With mandated increases in delivery drivers’ pay, New York City is likely to see off-premise restaurant customers shift to pickup to avoid steeper fees.
Uber, DoorDash and Grubhub lost their attempt ...
- September 29, 2023

INSHUR, an on-demand insurance platform, has expanded its strategic partnership with Uber as it launches insurance products for on-demand livery drivers in Arizona.
This move follows the success of INSHUR’s insurance offering ...
- September 28, 2023

The New York State Supreme Court has reportedly ruled that Uber Technologies, DoorDash and Grubhub must pay their food delivery couriers a minimum of $17.96 per hour.
The court’s decision comes after the three delivery platforms ...
- September 27, 2023

Uber Technologies has appointed Prashanth Mahendra-Rajah as its new chief financial officer (CFO).
Mahendra-Rajah will join the company on Nov. 13, bringing with him experience and expertise in financial management and strategy, Uber said ...
- September 26, 2023

Uber wants to give southern California taxi drivers a chance to get trip referrals.
The ride-hailing firm announced Tuesday (Sept. 26) a collaboration with Los Angeles Yellow Cab and its five ...
- September 22, 2023

With quick-service restaurants (QSRs) weighing the advantages and disadvantages of relying on third-party aggregators, White Castle is leveraging Uber’s white-label platform, Uber Direct, for delivery driver labor.
The burger chain, which ...
- September 20, 2023

As Uber Eats looks to reach consumers across income levels, the aggregator is gearing up to accept new kinds of payments.
Uber announced Wednesday (Sept. 20) that, in 2024, the aggregator ...
- September 20, 2023

Uber said a proposed European gig worker law could trigger price hikes and service shutdowns.
Anabel Díaz, head of Uber’s mobility division in Europe, cautioned in an interview with the Financial ...
- September 18, 2023

Uber has partnered with Deliverect, a ResTech platform that integrates online orders for restaurants and food businesses, to help restaurants improve their delivery operations.
The collaboration aims to provide restaurants with the tools ...
- September 15, 2023

This week in restaurant news, technology providers are unveiling more specialized offerings to cut through the noise.
Toast launched a solution specifically for cafes and bakeries, Oracle introduced its offering for ...
- September 14, 2023

In this month’s edition of PYMNTS’ Provider Ranking of Gig Platform Apps, Uber Driver stands out as the frontrunner. To delve deeper into the leading platforms of the moment, check ...
- September 12, 2023

Uber and PayPal have extended their partnership to enhance the payment experience for Uber’s customers and drivers.
As part of the agreement, Uber will continue to leverage PayPal’s services, including PayPal Braintree, for ...
- September 11, 2023

Uber is reportedly looking to add odd jobs to its list of services.
The company is developing “Chore,” a service similar to TaskRabbit that would let users hire people to carry out random jobs, ...
- September 5, 2023

Ghost kitchen startup CloudKitchens has reportedly fired staff and closed warehouses to shrink expenses.
The apparent cuts at the company — led by Uber co-founder and ex-CEO Travis Kalanick — are the subject of a ...
- August 31, 2023

Gopuff is expanding its advertising business overseas as leading players across the on-demand delivery business increasingly leverage these capabilities to boost their margins.
The convenience delivery company announced Thursday (Aug. 31) ...
- August 11, 2023

As aggregators seek to embed their offerings more deeply in consumers’ day-to-day routines, Uber is tapping Hy-Vee’s alcoholic beverage selection to drive adoption of its non-restaurant verticals while boosting basket ...
- August 10, 2023

Moove has secured $76 million in new funding to expand its financial services platform for mobility gig workers.
The new funding consists of $28 million in equity from new and existing investors, ...
- August 8, 2023

Uber has teamed with insurtech Cover Genius to protect its drivers in Brazil.
The partnership, announced Tuesday (Aug. 8), integrates Uber and Cover Genius’ distribution platform XCover to offer drivers embedded protection as well as features ...
- August 3, 2023

As restaurant aggregators look to win consumers’ loyalty and gain share from competitors, subscriptions are a key tool, and DoorDash and Uber both are doing everything in their power to ...
- August 3, 2023

Where a firm spends its money tends to be highly correlated to its business strategy.
That makes the chief financial officer (CFO) role crucial for sustainable success – and underscores the ...
- August 2, 2023

Chatbots have been clunkily automating customer engagements in single-serve verticals for years.
But the conversational support tools never really had that “wow” factor. For as long as they’ve been helping firms ...
- August 1, 2023

Uber’s cross-platform activity continued to gain ground as members engaged more often with the company’s continuum of services.
And members of the company’s premium paid programs, management said on the conference ...
- July 31, 2023

Uber is set to report its second-quarter 2023 earnings on Tuesday (Aug. 1). Investors are eager to see how the rideshare and delivery aggregator giant is faring in an environment of ...
- July 28, 2023

The European Union (EU) is looking into the tightening of regulations experienced by ride-hailing apps in Spain.
The EU has opened a preliminary probe into whether the latest measures enacted by the Spanish ...