- June 14, 2023
IKEA is providing training to call center employees to transform them into interior design advisors.
The initiative by the Swedish furniture giant is aimed at expanding its range of home improvement ...
- February 27, 2023
“2022 is a year I’m glad to have in the rear-view mirror. It’s not one we’ll forget, nor do we want to repeat it,” Overstock CEO Jonathan Johnson told PYMNTS.
In ...
- January 20, 2023
Wayfair is cutting 10% of its global workforce, including 18% of its corporate employees.
The home goods retailer said in a Friday (Jan. 20) press release that these cuts amount to about 1,750 and ...
- November 3, 2022
After a quarter in which its revenue, active customers and orders dropped, home goods platform Wayfair is working to reduce costs by a half-billion dollars while also aiming to grow.
It ...
- October 11, 2022
In a bid to boost flexibility and better manage demand surges, online home furnishing retailer Wayfair has migrated its entire data operations to the cloud.
The retailer previously had a hybrid cloud strategy but has ...
- August 19, 2022
A pandemic surge in growth that unexpectedly sputtered post-COVID prompted online home goods retailer Wayfair to lay off 5% of its global staff, affecting 870 employees.
Niraj Shah, CEO, co-founder and ...
- August 4, 2022
Home goods eCommerce marketplace Wayfair lost about 25% of its customers in the past year and saw its deliveries drop almost 30% in the second quarter compared to the same ...
- July 6, 2022
After suffering some of the sharpest market losses in the first half of the year, a basket of badly beaten dot-com stocks has suddenly become the new leaders as investors ...
- May 9, 2022
As if the furniture business were not facing enough challenges already, the industry’s largest player is looking to capitalize on the present turmoil with a fresh competitive threat to its ...
- May 5, 2022
Home goods eCommerce marketplace Wayfair is appointing Kate Gulliver to take on the roles of chief financial officer (CFO) and chief administrative officer (CAO) as CFO Michael Fleisher plans his ...
- March 3, 2022
Online furniture retailer Wayfair’s business program, Wayfair Professional, has partnered with Capital One on a credit program for its Wayfair Professional members, according to a joint press release Thursday (March ...
- February 24, 2022
Major online furniture retailer Wayfair is grappling with the simultaneous challenges of inflation and the end of COVID-related lockdowns, both of which are leading customers to shop online, The Wall ...
- December 9, 2021
Wayfair’s digital sales are struggling, so it’s paying more attention to its brick-and-mortar stores. Plus, lack of new car inventory means auto parts sales are on the rise, and Stitch ...
- December 8, 2021
In today’s top retail news, Stitch Fix is focusing on its new Freestyle direct purchase feature to make up for its suffering subscription business, while supply chain issues are causing ...
- December 8, 2021
Traffic at physical stores remains on a long-term downward trajectory despite a recent rebound compared to last year’s pandemic lows, but that isn’t stopping retailers from leaning into store openings, ...
- November 5, 2021
Etsy positions itself as the antidote to commoditized eCommerce platforms. Plus, Wayfair hints that it will have a larger physical presence next year, and shopping centers face a traffic problem ...
- November 4, 2021
In today’s top retail news, Etsy executives want the marketplace to be an alternative to other “commoditized” commerce experiences, while Wayfair is preparing to set up permanent store locations after ...
- November 4, 2021
After several years of pilots and pop-ups, online furniture and home goods retailer Wayfair says it is ready to create a more permanent physical presence starting next year, though details ...
- November 2, 2021
In today’s top retail news, Walmart is acquiring technology assets from conversational platform startup Botmock, while Wayfair has added a video commerce platform to its app. Also, DoorDash is now ...
- November 2, 2021
Home furnishings company Wayfair Inc. on Tuesday (Nov. 2) rolled out the immersive video commerce platform Wayfair On Air, an initiative that will help shoppers find products to enhance every ...
- September 1, 2021
The eCommerce fraud management platform Riskified is extending its three-year-old partnership with the home furnishings company Wayfair.
The two companies joined forces in 2018, with Wayfair partnering with Riskified to scale ...
- August 5, 2021
In today’s top retail news, Wayfair is seeing a decline in active customers as the nesting trend ends, while Etsy says it’s hanging onto people who came to its marketplace ...
- August 5, 2021
Furnishings and home goods retailer Wayfair said the fundamentals driving growth of online furniture sales remain intact despite falling orders and active customers in the second quarter.
The Boston-based retailer saw ...
- May 20, 2021
A spate of solid earnings reports in the home improvement and furnishings space this week has allayed fears that the red-hot nesting trend spawned by the pandemic was starting to ...
- May 6, 2021
In today’s top retail news, Sally Beauty reported that its second-quarter consolidated same-store sales increased by 6.5 percent, while Wayfair reported that its total revenue surged by nearly 50 percent ...
- May 6, 2021
Wayfair, the furnishings and home goods eCommerce platform, reported as part of its financial results that total revenue surged by 49.2 percent year over year to $3.5 billion in the ...
- April 16, 2021
Amazon, the world’s biggest eCommerce platform, is moving to compete with Wayfair by offering a premium-tier service that includes assembly of merchandise like desks, shelves and other items, Bloomberg reported, ...
- February 25, 2021
The fourth-quarter earnings at two of the country’s largest sellers of home goods and electronics both benefited from the so-called COVID nesting trend, but the business outlooks given by Wayfair ...
- January 21, 2021
The COVID-19 crisis and the digital shift that it accelerated are making five lessons clear that tradition brick-and-mortar retailers must heed if they want to survive, according to Karen Webster. ...
- November 4, 2020
In today’s top news, scammers are targeting used car buyers amid an uptick in digital sales, and California voters passed a proposition that upholds gig worker status. Plus, Wayfair released ...
- November 3, 2020
These are the top stories in retail for Tuesday (Nov. 3).
Wayfair, Home Furnishings Sector Looks Past COVID Winter
Bloomberg reported this week that Boston-based home décor eCommerce giant Wayfair turned in ...
- November 3, 2020
Go home and stay home until we sound the all-clear, they said. So, we did.
Being Americans, always seeing new possibilities, it didn’t take long for work-from-home lockdowns to transmute into ...
- November 3, 2020
Wayfair Inc. reported net revenue growth of 67 percent year over year and 28.8 million active customers, up 51 percent year over year, in the third quarter, according to a ...
- September 17, 2020
What a difference a day makes – or doesn’t make. While the retail industry waits for Amazon to officially announce Prime Day, some other events are starting to take their ...
- September 11, 2020
Citigroup’s Citi Retail Services will provide private label and co-branded credit cards for online home goods retailer Wayfair, the companies announced Friday (Sept. 11).
“Starting today, the Wayfair Credit Card and ...
- August 5, 2020
The digital shift is definitely extending to online furniture sales, with two companies — Wayfair and Blueport — reporting stratospheric increases in sales.
Wayfair announced on Wednesday (Aug. 5) that its ...
- June 22, 2020
Like contactless payments, “buy now, pay later” (BNPL) companies are having a right time, right idea moment thanks to COVID-19, as consumers look to stretch every dollar — buying time, ...
- June 19, 2020
American consumers will be spending more time at home this summer as they continue to social distance amid the COVID-19 pandemic, and they are thus examining ways to spruce up their surroundings with home ...
- May 12, 2020
Roman philosopher Gaius Plinius Secundus, better known as Pliny the Elder, famously said “Home is where the heart is” somewhere around the year 45 AD — thus coining an aphorism ...
- May 5, 2020
Online retail giant Wayfair saw its sales surge in the first quarter of 2020, even while its net loss grew. The increase in sales figures and online shoppers is in ...
