- December 22, 2023
This year was generative artificial intelligence’s big coming-out party.
And this week served as a highlight reel.
PYMNTS has covered how the novel technology has reshaped entrenched workflows across areas including fraud ...
- December 18, 2023
In 2024, voice automation will continue to rapidly gain traction in the restaurant industry, boosting drive-thru efficiency and better meeting consumer demand for the channel, according to White Castle’s Jamie ...
- September 22, 2023
With quick-service restaurants (QSRs) weighing the advantages and disadvantages of relying on third-party aggregators, White Castle is leveraging Uber’s white-label platform, Uber Direct, for delivery driver labor.
The burger chain, which ...
- August 2, 2023
Fast-food chain White Castle is set to expand the use of artificial intelligence (AI)-powered ordering.
The restaurant had already been offering that capability at some of its locations through a partnership ...
- March 30, 2023
As restaurants expand their grocery store offerings, White Castle is doubling down on branded beer.
On Thursday (March 30), the quick-service restaurant (QSR) chain announced the launch of its second beer ...
- February 28, 2022
Today in food commerce, Jamie Richardson, vice president of marketing and public relations at White Castle, discusses with PYMNTS the importance of back-of-house automation. Plus, Kim Lewis, vice president of ...
- February 28, 2022
Restaurants’ continuing labor challenges, exacerbated by consumers’ rising demand for restaurant meals, are making rapid digital innovation more important than ever in the industry, with brands relying on new technologies ...
- July 16, 2021
Consumers no longer need to go to niche vegan restaurants to find plant-based options beyond the typical burger substitute. As the plant-based space grows, major restaurant chains are adding more ...
- May 14, 2021
The CDC announced Thursday (May 13) that it is no longer necessary for fully vaccinated people to wear masks indoors or out, except where required by “state, local, tribal, or ...
- May 6, 2020
The Impossible Burger has had an expansive year — making inroads at restaurants like Burger King with the Impossible Whopper and its debut on grocery shelves last fall. But this week, those expansion efforts ...
- January 11, 2018
Harold and Kumar don’t have to go to White Castle anymore — White Castle will come to them. The iconic Midwestern burger chain is expanding its delivery service to 45 additional ...
- March 29, 2017
Going to the chapel … or maybe not. It turns out that more people are getting married at fast-food restaurants.
While it’s not necessarily out of the ordinary, as people have ...
- March 11, 2014
White Castle recently launched a mobile-ordering service, but the regional quick-service restaurant chain reportedly is holding off on loyalty initiatives.
White Castle’s app allows users to place orders from their device ...