What Consumers Do When Their Go-To Credit Choice Is Unavailable
What Consumers Do When Their Go-To Credit Choice Is Unavailable
March 21, 2025  |  Consumer Finance

Not every credit purchase goes smoothly. Whether they’re using a credit card, buy now, pay later (BNPL) or another credit option, sometimes a consumer can’t...

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High Credit Card Denial Rates Force Subprime Borrowers to Turn to Alternative Options
High Credit Card Denial Rates Force Subprime Borrowers to Turn to Alternative Options
February 21, 2025  |  Consumer Insights

Navigating the current consumer financial landscape is difficult for subprime credit applications and subprime borrowing. To an extent, it varies widely depending on credit scores,...

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How Different Consumers Use Credit to Make Essential Purchases
How Different Consumers Use Credit to Make Essential Purchases
January 27, 2025  |  Consumer Insights

Across demographics, people rely on credit to cover essential and nonessential expenses. Some consumers use credit for a significant portion of each. For many consumers,...

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Consumers Focused on Rewards Are Less Likely to Have or Want Loans
Consumers Focused on Rewards Are Less Likely to Have or Want Loans
December 27, 2024  |  Consumer Finance

Credit habits reflect a mix of priorities and financial constraints. Some consumers focus on maximizing rewards, leading them to use credit cards heavily. Others want...

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Interest in Mortgages Rises Among Younger, High-Income Individuals
Interest in Mortgages Rises Among Younger, High-Income Individuals
November 27, 2024  |  Consumer Insights

Contrary to what one might expect, income — rather than age — predicts whether consumers have or are interested in obtaining a mortgage. While common...

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Boomers Are Leaving the Credit Market
Boomers Are Leaving the Credit Market
October 29, 2024  |  Consumer Finance

Consumers love credit — but do they always want more? For baby boomers and seniors, the answer tends to be, “No, I have enough.” PYMNTS...

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Credit Card Fraud Fears Can Drive Consumers to Switch Banks
Credit Card Fraud Fears Can Drive Consumers to Switch Banks
September 25, 2024  |  Fraud Prevention

Most consumers expect their banks to be proactive when it comes to fraud. Further, they do not want to be burdened with monitoring their bank...

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Consumers Tap Credit for Summer Splurges
Consumers Tap Credit for Summer Splurges
August 30, 2024  |  Consumer Finance

With summer travel and spending in full swing, consumer credit use is ticking upward. Average monthly credit card and store card balances have climbed roughly...

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New Data: Who Is the Bank’s Most Valuable Credit Card Customer?
New Data: Who Is the Bank’s Most Valuable Credit Card Customer?
August 02, 2024  |  Consumer Finance

Roughly one-third of active credit users — about 55 million U.S. consumers — fit lenders’ profile of the ideal customer: individuals who revolve balances and...

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