Payments Innovation Playbook

How BNPL Saved Christmas for 25% of Holiday Shoppers
How BNPL Saved Christmas for 25% of Holiday Shoppers
December 22, 2023  |  Retail

The 2023 holiday shopping season is ending, and inflationary pressures continue to impact consumer spending. PYMNTS Intelligence’s research on holiday shopping trends shows that 21%...

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44% of Consumers Interested in AI-Enhanced Shopping Experiences
44% of Consumers Interested in AI-Enhanced Shopping Experiences
November 13, 2023  |  Artificial Intelligence

The market is going through a payments revolution as artificial intelligence (AI) transforms how consumers pay for goods and services. Previous revolutionary changes in the...

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FinTechs Are Three Times More Likely to Offer Real-Time Payments Than Credit Unions
FinTechs Are Three Times More Likely to Offer Real-Time Payments Than Credit Unions
October 19, 2023  |  Real-Time Payments

ISO 20022 is accelerating the real-time payments revolution. ISO 20022 is quickening the adoption of real-time payments. The new standard raises the bar for secure...

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34% of Big Tech and FinTechs Lost Customers Over Fraud
34% of Big Tech and FinTechs Lost Customers Over Fraud
October 13, 2023  |  Fraud Prevention

Consumers are experiencing more fraud than ever before. Data shows that 11% of consumers who paid for groceries experienced payment fraud in March 2023 —...

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