Digital Divide: Technology, The Metaverse And The Future Of Dining Out

Restaurants Tinker With Tech Recipe to Balance Efficiency and Personal Service Do restaurant customers know or care about the metaverse and what their favorite restaurant brands are doing there? The Digital Divide: Technology, the Metaverse and the Future of Dining Out, a PYMNTS and Paytronix collaboration, reveals insights from 2,496 U.S. consumers who share their strong opinions about both.
Inside The May/June Report
  • 58%: Share of grab-and-go customers who think more restaurant technology means better customer service
  • 76%: Share of consumers earning over $100,000 annually who believe waitstaff continuity is a concern
  • 18%: Share of consumers who have participated in a metaverse environment

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    Paytronix Restaurant Innovation Series

    Restaurant Readiness
    Digital Divide: The Move To The Metaverse
    Digital Divide: Technology, Customer Service And Innovation In The Restaurant Industry
    Digital Divide: The Key Factors That Drive Restaurant Choice
    Digital Divide: Regional Variations In US Food Ordering Trends And Digital Adoption
    Digital Divide: How High-Tech Consumers Connect To Subscription And Loyalty Offerings
    Digital Divide: Restaurant Subscribers and Loyalty Programs
    The Restaurant Friction Index
    Digital Divide: Technology As A Catalyst For Restaurant Purchases
    Digital Divide: Minding The Loyalty Gap
    Digital Divide: Delivery Service Aggregators And The Digital Shift
    Digital Divide: Aggregators and High-Value Restaurant Customers
    Digital Divide, Aggregators: The Cost of Convenience
    Delivering On Restaurant Rewards
    Restaurant Readiness
    Delivering On Restaurant Rewards
    Delivering On Restaurant Rewards
    Delivering On Restaurant Rewards
    Delivering On Restaurant Rewards
    Delivering On Restaurant Rewards
    Delivering On Restaurant Rewards
    Delivering On Restaurant Rewards
    Delivering On Restaurant Rewards
    Delivering On Restaurant Rewards
    Delivering On Restaurant Rewards
    Restaurant Readiness
    Delivering On Restaurant Rewards