LYNX - Healthcare In The Digital Age: Consumers See Unified Platforms As Key To Better Health - Learn how consumers use digital platforms to manage their healthcare services and benefits

Consumers See Unified Platforms As Key To Better Health

Digital Platforms’ Potential Cure For Healthcare Access Challenges Disparate platforms for health-related services are a major challenge for consumers. “Healthcare In The Digital Age: Consumers See Unified Platforms As Key To Better Health,” a collaboration with Lynx, outlines why 71% of them would prefer to use a unified digital channel for everything from scheduling appointments to accessing benefits.
Inside the December Study
  • 50%: Portion of urban consumers who are highly interested in using a unified healthcare platform
  • 42%: Share of rural consumers who are highly interested in using a unified healthcare platform
  • 18%: Portion of consumers who say having to use multiple digital platforms is their biggest problem when accessing medical services

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