20131220-Neutralizing Omnichannel’s 4 Biggest Friction Points

With even best-in-class retailers struggling to deliver a seamless omnichannel experience, small and medium-sized businesses may feel like such efforts are futile. However, finding a solution starts with understanding the four common friction points for omnichannel sellers. Hot off the presses from SecureNet is a clear roadmap for those who want the good of omnichannel without having to endure the bad and the ugly.

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