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Loyalty: Beyond The Buzzword
Loyalty: Beyond The Buzzword
March 02, 2018  |  Loyalty & Rewards

There’s an old saying in politics: “If you want a friend, get a dog.” Extend that to commerce, sans canine, and you get this: “If you...

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Why Aren’t Rewards Redemptions Omnichannel?
Why Aren’t Rewards Redemptions Omnichannel?
January 11, 2018  |  Loyalty & Rewards

If loyalty is the coveted grail of retailers when it comes to consumers — in other words, that sticky relationship that keeps ‘em buying —...

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Ubiquity And The Holy Grail Of Rewards Redemption
Ubiquity And The Holy Grail Of Rewards Redemption
October 04, 2017  |  Loyalty & Rewards

Consumers don’t really spend a lot of time redeeming their rewards. Maybe that’s a function of the programs where paying for points is limited at best...

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Bridging Speech and Loyalty with Voice Activated Rewards
Bridging Speech and Loyalty with Voice Activated Rewards
September 19, 2017  |  Tech Center

The voice-activated assistant is gaining currency with consumers. Use of the devices is growing like gangbusters. Research from eMarketer shows that as many as 35 million...

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