Coronavirus Refunds: Norwegian Cruise Line To Provide Travelers With Credits, Reimbursements

As the coronavirus pandemic continues to disrupt everyday life the world over, many consumers want compensation for things they paid for but aren’t able to use. Cruise lines are offering credits for voyages in some cases.

Norwegian Cruise Line is lengthening the suspension of its cruises this year to encompass all voyages boarding through October, according to an announcement, and is offering a credit or refund to travelers on suspended cruises.

Travelers with an “active reservation” on halted trips in October will get a “refund” in the form of a future cruise credit (FCC) for 125 percent of the amount paid by default. Alternatively, travelers can opt for a reimbursement of the amount paid to date on the initial form of payment 60 days after sending it a refund request form.

Norwegian Cruise Line noted that the FCC “must be used one year from issued date for any Norwegian Cruise Line voyage embarking through 2022.” For customers opting for the reimbursement option, the company said a refund request form has to be sent by Aug. 14 at 5 p.m. Eastern Time at the latest.