UPS plans to acquire Happy Returns, a software and reverse logistics company, to expand its returns footprint and enhance its digital solutions. This deal aims to address...
T-Mobile US has scrapped a program that would have required certain customers to switch to more expensive wireless plans. The decision comes after the proposed changes...
Recent studies conducted by PYMNTS Intelligence have unveiled a significant opportunity that gaming and hospitality companies are missing out on — the chance to monetize...
As businesses and industries continue to seek solutions to streamline operations, enhance customer experiences, and optimize workflows, generative artificial intelligence (AI) has emerged as a...
Only 44% of banks are offering the personalized digital banking experiences their customers demand, something that digital platforms help banks deliver by testing and learning,...
Banks face increasing consumer demands for personalized advice and tools to manage their finances amid economic challenges. Just 44% of customers believe their banks support...
In 2023, store credit cards could significantly surge based on last year’s trends. A report by LendingTree revealed that 35% of Americans were likely to...
As merchants begin to clamp down on returns, more brands are revisiting how they handle this inescapable aspect of eCommerce, with Gap the latest to...
Consumers expect access to banking wherever they are, yet 37% want to retain access to physical branches, says Barb Jacklin, Wintrust senior vice president, head...