Doctronic Raises $20 Million for AI-Powered Health Guidance Platform

Doctronic raised $20 million in a Series A funding round to expand its services and grow the adoption of its artificial intelligence-native platform designed to deliver healthcare.

The platform uses generative AI to deliver health guidance in minutes and provides access to licensed physicians via video visits, the company said in a Monday (Sept. 15) press release.

Doctronic’s AI advisor is available at any time for no charge and provides users with potential explanations for their symptoms, a likelihood-based assessment, and a subjective, objective, assessment and plan (SOAP) note they can take to a provider, according to the release.

The platform is available through the company’s direct-to-consumer channels and through emerging partnerships with payers and health systems, the release said.

Doctronic has handled 15 million medical conversations to date and is handling 50,000 visits per week, per the release.

“Whether you are in rural Montana or New York City, it still takes over three weeks to see a primary care doctor, and in many cases a lot more,” Doctronic co-founder Dr. Adam Oskowitz said in the release. “With Doctronic, the average time to chat with our AI and see one of our clinicians is less than 20 minutes.”

Faraz Fatemi, partner at Lightspeed Venture Partners, which led the funding round, said in the release that Doctronic’s growth points to an AI-driven future for healthcare.

“What sets them apart is far more than just speed or convenience, but a fundamentally unique agentic architecture that pairs collective AI intelligence with real clinical oversight,” Fatemi said. “That combination makes Doctronic the trusted front door for millions of patients and positions them to define what next-gen healthcare looks like in America.”

PYMNTS reported in August 2024 that AI was attracting investments and partnerships in the healthcare industry. These investments highlighted growing confidence in the technology’s potential to transform patient care delivery and other parts of the industry.

On Thursday (Sept. 11), Oracle Health introduced new AI-powered tools aimed at easing administrative burdens and costs in the healthcare industry. These include offerings designed to simplify and lower the cost of processes such as prior authorizations, medical coding, claims processing and determining eligibility.

On Sept. 2, Predoc said it raised $30 million in seed and Series A funding for its AI-powered health information management system. The company said it aims to connect and organize the nation’s healthcare data, eliminating the need to fax medical records back and forth and providing instead a fully managed service that uses AI to handle that workflow.

For all PYMNTS AI coverage, subscribe to the daily AI Newsletter.