FI Fraud Decisioning Playbook

Deep Dive: How AI Helps FIs Fight False Chargebacks
Deep Dive: How AI Helps FIs Fight False Chargebacks
September 14, 2020  |  Fraud Prevention

Criminals are not the only security threats financial institutions (FIs) and their merchant clients face — these entities often need to defend themselves against consumers...

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How Data Analysis And Communication Get To The Bottom Of Chargeback Claims
How Data Analysis And Communication Get To The Bottom Of Chargeback Claims
September 11, 2020  |  Fraud Prevention

Chargeback options are meant to protect consumers, but shoppers also sometimes file claims over purchases they simply don’t recall or don’t want to pay for....

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Report: How Card Issuers Sort Fact From Fiction In Customer Chargeback Claims
Report: How Card Issuers Sort Fact From Fiction In Customer Chargeback Claims
September 10, 2020  |  Fraud Prevention

Card-not-present (CNP) transactions are rising as consumers lean heavily on digital channels to meet their needs during the ongoing pandemic. Fraudsters are eager to steal...

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Deep Dive: How FIs Are Looking Beyond Traditional Know Your Customer Data To Spot Synthetic ID Fraud
Deep Dive: How FIs Are Looking Beyond Traditional Know Your Customer Data To Spot Synthetic...
July 28, 2020  |  Fraud Prevention

Fraudsters and financial institutions (FIs) are constantly evolving to best each other, and growth in synthetic ID fraud is revealing that many banks must enhance...

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How ‘Data Exhaust’ Separates Legitimate Customers From Synthetic ID Fraudsters
How ‘Data Exhaust’ Separates Legitimate Customers From Synthetic ID Fraudsters
July 27, 2020  |  Fraud Prevention

Consumers want a speedy, Amazon-like experience when creating accounts with their banks, but keeping fraudsters from slipping in among genuine users can be a challenge....

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New Report: How FIs Are Finding Fraudsters Wherever They May Hide
New Report: How FIs Are Finding Fraudsters Wherever They May Hide
July 24, 2020  |  Fraud Prevention

Synthetic identity fraud is costing companies heavily, with $14.7 billion lost to this type of crime in 2018 alone. This is a particularly subtle and...

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Evening The Odds Against ATO With Fraud Decisioning
Evening The Odds Against ATO With Fraud Decisioning
July 14, 2020  |  Fraud Prevention

Petabytes of compromised personal information and card data are being commoditized for sale on the dark web, ushering in an era of what’s being called...

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Deep Dive: Why Leveraging Biometrics Can Ease FIs’ $4B ATO Problem
Deep Dive: Why Leveraging Biometrics Can Ease FIs’ $4B ATO Problem
July 13, 2020  |  Fraud Prevention

Account takeovers (ATOs) are a growing source of pain for financial institutions (FIs) and their customers, with losses from these attacks rising 164 percent in...

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Combating ATOs With Multifactor Authentication, Behaviors Analysis And Customer Education
Combating ATOs With Multifactor Authentication, Behaviors Analysis And Customer Education
July 10, 2020  |  Fraud Prevention

Much has been said about the viability of biometrics for guarding against bad actors, but financial institutions (FIs) cannot simply assume that all of their...

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