Financial Ombudsman Service

UK Payment Service Providers Unlikely to Challenge Reimbursement for APP Fraud
UK Payment Service Providers Unlikely to Challenge Reimbursement for APP Fraud
December 21, 2023  |  Security & Fraud

Payment service providers are reportedly unlikely to challenge the claims that victims of authorized push payment (APP) fraud make under a soon-to-be-implemented rule in the...

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UK Complaints Body Gets Nod To Increase FinTech Fines
UK Complaints Body Gets Nod To Increase FinTech Fines
March 08, 2019  |  Regulation

Britain’s Financial Conduct Authority (FCA) has said the Financial Ombudsman Service, which handles complaints from financial companies and customers, will be able to raise fine...

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Bias Allegations Force Hand Of UK Complaints Body
Bias Allegations Force Hand Of UK Complaints Body
March 14, 2018  |  International

Britain’s Financial Ombudsman Service (FOS) has been ordered to prove that the organization has thoroughly investigated customer complaints against banks. FOS handles complaints that customers...

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