Legacy payment systems in the financial and insurance industries have often resulted in delays, errors and complications, leading to damaged customer loyalty and lost business....
CCC Intelligent Solutions delivered second quarter results that show increasing traction in using advanced technologies — artificial intelligence (AI) included — to improve auto claims...
Does the hyper rapid rise of artificial intelligence (AI) signal the end of the world? Or the start of a new era? Jason Verlen, senior vice president, product...
The auto claims payment process is ripe for a technology-led overhaul. “There are inefficiencies and manual processes, and the processes are not yet fully connected,” Kelli...
Nineteen percent of consumers received at least one insurance disbursement in 2022, and more of these roughly 49 million consumers are looking at instant payouts...
In a climate of economic uncertainty and consumer dissatisfaction, it is crucial that insurance companies understand what customers are looking for from their insurance providers....
Automation can be the missing link to minimizing friction in the online insurance claims process. In fact, when it comes to making an insurance claim,...
Money moves from a consumer to a business and often there’s a use case in which that needs to move back out whether as refunds,...
With the COVID-19 pandemic proving to be financially stressful, more consumers are seeking to receive funds or claim payments from businesses or insurers more quickly...