Wise Systems and IntelliShift Integrate Solutions for Last-Mile Delivery Operators

Wise Systems and IntelliShift have integrated their solutions to create a fleet intelligence platform for last-mile delivery.

The new integration brings together Wise Systems’ Dispatcher delivery automation platform and IntelliShift’s telematics device data, creating a platform that includes real-time status updates and on-demand dispatching, the companies said in a Wednesday (May 17) press release.

“For last-mile operators, on-time performance, accuracy and reliability are paramount,” Wise Systems Vice President of Strategic Partnerships Erin Blair said in the release.

Blair added that the new partnership provides these operators with an extended fleet intelligence platform, “simplifying the process of creating a broader and more connected network of solutions for this critical business function.”

PYMNTS research has found that companies have long recognized the benefits of telematics data for analyzing fleet usage and developing more efficient processes.

Seventy-two percent of surveyed fleet operators said that fleet connectivity is either important or very important, according to “Reshaping Global Business with Connected Vehicles,” the October edition of the “B2B and Digital Payments Tracker®,” a PYMNTS and American Express collaboration.

The report also found that it is estimated that 48% of all fleets will be connected by 2025.

Wise Systems’ delivery automation platform streamlines every step of last-mile delivery operations and balances customer experience and operational efficiency, according to the press release.

With data from IntelliShift’s devices, the platform will be enhanced with even more precise vehicle location data, the release said.

“The integration provides highly accurate and reliable fleet intelligence platform data to power next-level delivery automation such as auto-arrive and auto-depart capabilities and planned versus actual reporting,” IntelliShift Vice President of Product and Partnerships Greg Mattes said in the release. “Over the next 12 months, we will expand out two-way syncing of data such as Driver Assignments.”

The launch of this partnership comes at a time when aggregators are stepping up their efforts to offer everything on demand.

For example, restaurant aggregators are diversifying their edible delivery portfolios as they try to differentiate themselves, make their offerings more essential to their customers’ lives, and build deeper relationships that will drive greater value in the long term.

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