NMI, IRIS CRM Debut Faster Merchant Processing

Merchant management platform IRIS CRM and its parent NMI have unveiled updates to their payment gateway boarding integration.

According to a Tuesday (Aug. 23) news release, these updates will “consolidate workflows and greatly reduce time to processing for merchants, making it the first and only gateway with this type of instant onboarding.”

The companies say their customers can now configure their merchant gateway set up in IRIS CRM, as well as expanded merchant, pricing, and processor fields. This lets partners complete merchant onboarding without needing to leave the customer relationship management (CRM) system.

Learn more: NMI Acquires IRIS CRM

“Bringing this functionality and updates to NMI and IRIS CRM’s customer base allows us to support an even faster boarding process for merchants,” said Dimitri Akhrin, president of IRIS CRM. “Since NMI’s acquisition of IRIS CRM, we’ve been focusing on bringing our expertise and offerings to our joint customers to better enable easy merchant sign-up and onboarding.”

The integration includes new personalized features for each merchant, who can now choose what type of data is needed for transactions, create custom fee schedules and set advanced merchant features for each merchant.

It also includes new boarding fields, such as the merchant’s website, all payment types within maximum limits, and sub-affiliate plans and fees.

NMI, which has offices in the U.S. and the U.K., is a payment enablement platform that processes more than $200 billion in payments a year for more than 3,300 partners and 274,000 merchants around the world.

NMI acquired IRIS CRM in January in a move designed to merge streamlined merchant registration and onboarding.

“NMI believes in creating solutions that enable our partners far beyond the boundaries of traditional payments and focuses on the full commerce experience that they provide,” Vijay Sondhi, CEO of NMI, said at the time. “We define full commerce as providing a seamless solution from sign up to payout.”