Trulioo Names New Execs Amid Increased ID Verification Demand

Identity verification/fraud protection platform Trulioo has named three new executives from the payments field.

The company on Thursday (March 12) announced the appointments of Chad Gerhardstein as chief risk and strategy officer, Danielle Holbrook Dunn as chief transformation officer, and Uri Zelmanovich as chief financial officer.

“Chad, Danielle and Uri have built their careers navigating complex, high-growth and highly regulated global environments,” Vicky Bindra, Trulioo CEO, said in a news release. “We are at an inflection point for digital customer onboarding and transactions. As the market evolves, their leadership positions us not just to respond to change, but to define what trust looks like in the age of AI. Their collective experience will strengthen our ability to innovate with speed and deliver exceptional products to our customers who demand both high quality and trust standards.”

Zelmanovich joins Trulioo from payments firm Trustly, where he also served as CFO. He also spent nine years at Early Warning Services, helping launch its Zelle payment service.

Gerhardstein most recently served as global chief risk and compliance officer at Nuvei, and was also a partner at PwC, leading its FinTech and payments risk and regulatory practice.

Holbrook Dunn is also joining Trulioo from Nuvei, where she served as chief transformation officer, following a stint as senior vice president of enterprise programs and change operations.

“These appointments come as Trulioo continues to see accelerating demand across its global platform, with enterprises increasingly seeking high-integrity identity verification and fraud prevention capabilities to support a more resilient and scalable digital trust infrastructure,” the release added.

The company noted that this demand covers identity categories such as Know Your Business (KYB), Know Your Customer (KYC) and the emerging category Know Your Agent (KYA) category, which verifies AI agents acting on behalf of consumers and businesses.

PYMNTS Intelligence collaborated with Trulioo recently on “How Enterprises Can Build a ‘Know Your Agent’ Defense: Digital Identity Verification in the Age of Bots,” a report looking at the need for KYA defenses amid the rise of agentic commerce.

“As digital commerce becomes increasingly automated, enterprises face a new identity challenge: distinguishing legitimate AI agents acting on behalf of customers from malicious bots designed to exploit digital systems,” PYMNTS wrote Thursday.

Bots, that report added, now carry out many of the same actions as human users, such as creating accounts and initiating transactions. This makes it tougher for companies to spot malicious activity and stop fraud before it spreads across digital systems.