medical bills

Unexpected Expenses Cost Consumers $5,500 on Average Last Year
Unexpected Expenses Cost Consumers $5,500 on Average Last Year
April 05, 2024  |  Consumer Finance

Unemployment dropped 3.8% last month, offering another sign that the U.S. economy is on a slow but steady upward trajectory. And while this news is...

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Connecticut Will Cancel $650 Million in Medical Debt
Connecticut Will Cancel $650 Million in Medical Debt
February 04, 2024  |  Healthcare

Connecticut reportedly plans to cancel $650 million in medical debt for its residents. This relief will impact around 250,000 people and will make Connecticut the first state...

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CFPB: Medical Bills Account for 15% of Consumer Complaints
CFPB: Medical Bills Account for 15% of Consumer Complaints
November 16, 2023  |  CFPB

American consumers are routinely hounded over medical bills they don’t even owe. That’s according to a new report issued Thursday (Nov. 16) by the Consumer Financial Protection Bureau (CFPB),...

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79% of Consumers Want to Pay All Medical Bills From Single Digital Platform
79% of Consumers Want to Pay All Medical Bills From Single Digital Platform
June 30, 2023  |  Healthcare

As consumers interact with digital platforms to get their healthcare needs met, they increasingly want these tools to be able to do everything for them,...

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Healthcare Payments Need a Dose of Money Mobility
Healthcare Payments Need a Dose of Money Mobility
June 22, 2023  |  Healthcare

Healthcare can be a source of frustration in the lives of too many consumers. Although there is a lot of attention on the cost and...

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Nearly 1 in 5 Consumers Are Confused by Healthcare Bills
Nearly 1 in 5 Consumers Are Confused by Healthcare Bills
February 21, 2023  |  Healthcare

Healthcare bills can be especially problematic to navigate and even harder to fully understand, even for the most seasoned consumers. Multiply any singular confusion by...

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Are Payments Plans the Fix For Rampant Medical Debt Default?
Are Payments Plans the Fix For Rampant Medical Debt Default?
February 19, 2023  |  Healthcare

Some unpaid medical bills will disappear from credit reports. But the hit and miss of collections will continue to hurt providers and patients. As has...

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Millennials Drive Demand for BNPL as Healthcare Payment Option
Millennials Drive Demand for BNPL as Healthcare Payment Option
January 06, 2023  |  Healthcare

Gen Z, millennials and lower-income patients are driving consumer demand for healthcare payment plans. Despite relatively accessible health insurance options in the U.S., consumers often...

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Employers, Payers Have the Power to Deliver a Digital Healthcare Experience
Employers, Payers Have the Power to Deliver a Digital Healthcare Experience
December 14, 2022  |  Healthcare

Consumers have tasted the digital healthcare platform experience, and they want more of it. In an On the Agenda® panel discussion, PYMNTS’ Karen Webster welcomed...

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