Transparent Is A Step Beyond Frictionless, Says Morpho Cards

The PYMNTS team caught up with experts in the payments field to ask them their views on industry trends, predictions for the coming year and what their ideal payments system looks like.

We spoke to Marcelo Bellini Garcia, managing director of sales at Morpho Cards USA, and Philippe Le Pape, VP of sales at Morpho. Here are the excerpts:

PYMNTS: What are some trends that the payments industry in particular has faced throughout 2015?

MB: EMV migration will go on for a year or two because of the amount of cards that still need to be issued. There is a lot of work even on the acquiring side. Biometrics has become a huge topic in payments. We are seeing biometric application everywhere in the world, from countries big to small.

PP: There were a lot of payment solutions in the market already, but I think the revolution came from ApplePay. Another big trend is the how mainstream biometrics is becoming not just for security, but also for convenience. Biometrics will make it possible to purchase a car on your phone, in the future.

PYMNTS: What about predictions for 2016?

MB: EMV migration is still going to be all over. Meanwhile, fraud will migrate to other channels like mobile purchases. It’s all about convenience for the customer with more security enhanced with biometrics.

PYMNTS: What does the ideal payments system look like?

PP: Biometrics will become transparent in the future. Today, taking a selfie is a gesture. Tomorrow we will be able to capture the face without displaying anything on mobile. Of course, the user has to give consent, but it can be done with just a click. Transparent is a step beyond frictionless.