Revolut Rolls Out AI Assistant for Daily Financial Tasks

Revolut is adding an artificial intelligence (AI)-powered personal assistant to its app in the United Kingdom.

The company began rolling out AIR (AI by Revolut) Thursday (April 9), it said in a blog post.

“With AIR, you get tailored insights and the power to complete daily tasks, simply by starting a quick chat,” Revolut said in the post.

AIR can answer questions about spending, budgeting and investing; pause recurring payments; provide live exchange rates; and manage card controls such as card freezing and spending limits, according to the post.

Users can initiate these features powered by AIR with conversational queries or commands such as “Where’s my money going?” or “Freeze my card.”

For security when using AIR, the user’s personal data is never stored by third-party AI partners or used for training, AIR cannot perform sensitive actions without the user’s biometric approval, and AIR accesses only data the user can already see, such as their transactions, investments and cards, per the post.

“We’re rolling out gradually to UK customers first, with more countries launching soon,” Revolut said in a Thursday post on X.

Antoine Le Nel, global chief growth and marketing officer at Revolut, said in a Thursday post on LinkedIn that AIR is deeply embedded into the Revolut ecosystem to support users with financial management through a simple conversation.

“This is the future of the Revolut experience — smarter, faster and completely intuitive,” Le Nel said.

The PYMNTS Intelligence report “Beyond the Try: Native AI Platforms Begin Replacing Legacy Paths to Shopping Discovery” found that conversational AI is increasingly displacing traditional ways of doing things.

When it comes to managing finances and banking, the report found that as of December, 48.5% of what PYMNTS Intelligence calls power users of AI, 33.1% of mainstream users and 31.8% of light users said conversational AI has fully or mostly replaced traditional methods of performing tasks.

PYMNTS reported March 25 that Revolut’s latest results indicate that after spending years proving it could attract users, that scale is translating into durable banking economics.

The company reported roughly $2.3 billion in profit on $6 billion in revenue, with growth tied to subscriptions and payments activity.