Healthcare Platform Quil Launches High-Tech Features For Caregivers

Quil, a joint venture of Comcast NBCUniveral and Independence Health Group, on Monday (Oct. 12) announced a major update to its platform that makes it easier for caregivers to interact with family members who are in their own homes.

“Quil Assure … will include ambient sensors, voice-activated technology, integrated emergency assistance, and caregiver coordination tools and resources,” the company said in a press release.

Quil Assure is scheduled to roll out in the third quarter of 2021 and will integrate with the Quil Engage platform “to deliver a comprehensive solution that helps individuals and their caregivers manage every aspect of health and wellness,” the company said.

“Today, few solutions exist to monitor the health of our loved ones at home. Consumer health platforms fall short of delivering on the promise of engagement; wearable monitoring technologies are limiting; and caregivers are often left in the dark,” Quil Chief Executive Carina Edwards said in a prepared statement. “Quil is re-thinking the whole aging at home experience with an integrated platform that fits into our daily lives. Personalized education and step-by-step guidance to engage consumers and caregivers combined with in-home smart sensors to monitor health in real-time are just the beginning.”

Today’s announcement of the new platform states: “With Quil Assure, the team will roll out an integrated digital platform equipped with ambient sensors, a health monitoring hub that combines activity and health tracking, voice activated technology, and integrated emergency assistance.”

In an interview with PYMNTS, a company spokeswoman added, “The sensors will monitor things like temperature and movement — and learn over time the loved ones’ patterns, and alert their caregivers if the individual deviates from their pattern.”

The company cited data indicating 10,000 Americans turn 65 every day and demand nine out of 10 senior citizens would prefer to stay in their homes.

Use of telehealth systems for patient visits expanded dramatically with the onset of COVID-19, especially for non-urgent matters but also in some urgent situations, industry experts said. Moreover, many experts predict the practice will remain widespread even after the pandemic recedes.

The rapid digitization of clinical interactions has led some members of the payments industry to predict medical organizations also will accelerate the transition to using digital payments systems for patient billing.