CellPoint Digital to Provide Payment Orchestration for Radisson Hotels

CellPoint Digital has announced a partnership with Radisson Hotel Group, in which the Group will use CellPoint Digital’s full payment orchestration platform for its 1,000 hotels in the Europe, Middle East and Africa (EMEA) and Asia-Pacific (APAC) regions.

With the platform, the hotel group will be able to seamlessly integrate new payment methods, acquirers and stored card facilities, according to a Tuesday (Sept. 6) press release.

“For many hotels, local payment methods and alternative payment options can be challenging to navigate,” CellPoint Digital CEO Kristian Gjerding said in the release. “But getting payments right can unlock new opportunities for hotels to grow revenue, both in the short and long term.”

With CellPoint Digital’s platform orchestrating payments across regions and payment methods, Radisson Hotel Group will be able to optimize a multi-acquirer payment model, use intelligent routing, increase authorizations, provide transparency into system uptime and accept cross-border payments at lower cost, according to the release.

“We chose CellPoint Digital because the senior team was impressed with their solution and appreciated its flexibility and innovative approach to help our customers pay in the payment method and currency that they prefer in the most optimal and beneficial way for Radisson Hotel Group,” said Philippe de Roose, Radisson Hotel Group’s senior vice president of tax and treasury.

CellPoint Digital got its start with payments orchestration for airlines and travel players, and has been part of their businesses for more than a decade, CellPoint Digital Global Head of Payments Mark Patrick told PYMNTS in a July 2021 interview.

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Today, however, the need for payments orchestration has grown to become common across a host of verticals that are adjusting to a digitizing world, Patrick added.

“They want to enter new markets, they want to grow, they want to expand,” Patrick said. “They want to accept as many payment products as possible to attract the largest consumer base.”

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