Cyberattacks Happening To More Than One-Third Of US Consumers

If you don’t think computer hacks and viruses are a big deal, think again. According to a survey by Zogby Analytics for Hartford Steam Boiler Inspection and Insurance Company (HSB), more than one-third of U.S. consumers have experienced a computer virus, hacking event or some other cyberattack during the past 12 months. What’s more, the survey found the most likely victims are young adults between the ages of 18 and 24.

The survey, which polled consumers around the country, found victims of the cybercrimes almost always had to spend money to recover from the attack, whether it was money spent to restore data or to purchase software. In 23 percent of the cases, the amount spent was between $1,000 and $5,000, while 56 percent spent less than $500.

“Consumers rely on smartphones, personal computers and tablets for virtually every aspect of their lives,” said Timothy Zeilman, vice president and counsel for HSB, part of Munich Re, in a press release announcing the survey results. “Their personal information is stored online, and increasingly, their home systems are connected to the internet. The threat to cybersecurity for individuals and families is significant and growing.”

Among the types of cyberattacks, the report found online fraud that led to theft of money or property happened to 18 percent of the survey respondents. Again, young people are the biggest targets, with 26 percent of victims between 18 and 29. That compares to 11 percent who were 65 and older. The survey found a cyber extortion threat or demand happened to 11 percent of respondents, with 71 percent of the incidents involving demands for payment to unlock encrypted data. More than half the victims of a cyber extortion, 53 percent, refused to pay. Fifteen percent of them paid four or more times, the survey found.