Wells Fargo Names Saul Van Beurden to Lead Consumer Banking

Wells Fargo has named Saul Van Beurden CEO of Consumer & Small Business Banking.

Van Beurden will succeed Mary Mack on May 15, as Mack will retire from the company this summer after nearly four decades with the company and seven years leading Consumer & Small Business Banking (CSBB), Wells Fargo said in a Thursday (April 13) press release.

In addition, Tracy Kerrins, current head of Consumer Technology, will become Wells Fargo’s head of Technology, according to the release.

Van Beurden joined Wells Fargo in 2019 after serving as chief information officer for the consumer and community banking division of JPMorgan Chase and holding senior leadership positions at ING Group, according to the release.

“CSBB’s branch network will continue to be key to the business, but our customers expect us to provide them with increasingly digitized and seamless banking experiences across all channels,” Wells Fargo CEO Charlie Scharf said in the release. “Saul understands this deeply and has consistently proven his ability to convert new ideas into new products and services across Wells Fargo.”

Kerrins joined Wells Fargo after leading operations and technology for a $24 billion private credit manager and serving in senior technology roles across various consumer and wholesale businesses at Bank of America, according to the press release.

“Tracy has led a series of business-critical initiatives to modernize our technology platforms across Consumer and Small Business Banking, as well as Consumer Lending,” Scharf said in the release. “She is a strong leader and result-driven.”

Mack led CSBB through significant change, including leading the transformation of the retail bank branch network and “defining a new path forward for the business,” Scharf said.

“I can think of few Wells Fargo colleagues who have done as much for our company — and who have been as visible in the communities that we serve — over such a long period of time,” Scharf said.

Among the latest additions of products and services at Wells Fargo is a digital platform offering clients tools for wealth management. When announcing the debut of the new LifeSync platform, Wells Fargo said that it has found that four out of five Gen Z and millennial investors are comfortable using mobile devices for investing.