Square Adds On-Demand Delivery in Canada

Square has launched delivery for Square Online orders in Canada through DoorDash Drive, DoorDash’s white-label fulfillment platform, making Canada the first international market to offer on-demand delivery after the service launched in the U.S. in 2020, according to a Wednesday (Jan. 12) press release.

Restaurants, bars, breweries, bottle shops, convenience stores and other sellers can use Square Online for on-demand delivery across Canada through the DoorDash logistics network, sending a courier to deliver orders placed on their websites, including for food and alcohol, the release stated.

“We’re excited to offer a new solution for Canada’s food and beverage industry to get the most out of its businesses in 2022,” said Square General Manager of eCommerce David Rusenko in the release. “Whether that’s a bakery delivering food to customers, a restaurant monetizing its wine cellar, a grocery store supplementing their on-premise sales, or a local brewery introducing old favorites to a new crowd, we’re proud to provide our sellers with more ways to make money.”

Canadian businesses use Square Online to offer commission-free deliveries on their websites. The DoorDash courier is dispatched to the business when the order is placed and delivers it to the customer, who gets text updates and a link to a live map that tracks the delivery’s progress. Sellers pay a $1.50 flat fee per order to Square and a flat delivery fee to DoorDash to use Square Online, according to the release.

Businesses can also access customers’ contact information through the Square Customer Directory and maintain sales history with that customer.

In November, Square launched the Square Photo Studio app, allowing online sellers to take high-quality product photos from mobile devices and sync them to a Square item catalog or online store.

Read more: Square New Photo App Links Images to Merchant’s Store, Catalog

According to retail merchants, 94% of their first orders on Square included product images, compared to 11% sold for the first time without an image