Source: starbucks.com
In recent months, Starbucks has grappled with operational and financial challenges, compounding its struggle to maintain market dominance. The company’s difficulties, from a mobile outage...
As Starbucks struggles with comparable sales declines, the coffeehouse giant is evidently asking, “Maybe the Pumpkin Spice Latte will fix it?” The brand announced this...
As competition for customer loyalty grows fiercer, brands are sharpening their focus on the post-purchase phase — a critical yet frequently neglected part of the...
Is Starbucks’ mobile app the company’s greatest weakness? Former CEO Howard Schultz has said as much, per a recent podcast appearance. And it’s something new...
Chipotle CEO Brian Niccol will take over as CEO of Starbucks Sept. 9, and he has the support of Starbucks founder and Chairman Emeritus Howard...
Starbucks said Tuesday (Aug. 13) that it has appointed Chipotle Chairman and CEO Brian Niccol as CEO, effective Sept. 9, succeeding Laxman Narasimhan, who stepped...
As consumers bear the burden of inflation, PYMNTS Intelligence reveals that nearly all individuals living paycheck to paycheck are making trade-offs when it comes to...
Consumers are thinking twice before pulling the trigger to buy even everyday items — a hesitation to spend that’s evidencing itself in slowdowns and headwinds for...
Some Starbucks customers faced a disruption on Tuesday (July 30) as the company’s mobile ordering system failed for the second time this month. The outage,...