Today in Data, new research shows American diners displaying a preference for chain restaurants, and personal service.
Data
60%: Share of consumers who reported only eating at chain restaurants in the past 30 days
58%: Portion of consumers who say more technology inside restaurants yields better service
1 in 4: Number of diners who say they value personal interactions at restaurants
¾: Share of consumers who consider being served by the same waitstaff a positive