Demystifying AI’s Capabilities for Use in Payments

84% of Business Leaders Believe Generative AI Will Positively Impact the Workforce Artificial intelligence (AI) applications for payments range from improving efficiency to preventing fraud to personalizing the customer experience, but worries about its impact on the workforce abound. The latest “Working Capital Tracker®,” a collaboration with Billtrust, sorts the myths from the realities of AI for the industry and explains how businesses can leverage the technology wisely.
Inside the October Tracker
  • Rising prices and economic anxiety are pushing companies to consider adopting AI to streamline their payments and combat fraud.
  • Implementing AI involves building the data and technical infrastructure to accommodate the technology. These steps are neither easy nor cheap.
  • Worries are widespread that AI is here to replace the labor force. What is the likely workforce impact of embedding AI into payment processes?

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