Loan Servicers news and trends

CFPB Finds Failures in Loan Collection and Medical Credit Cards
CFPB // July 02, 2024

The companies collecting Americans’ student loans, auto loans and medical payments have some work to do. That’s according to a report issued Tuesday (July 2) by the Consumer Financial Protection Bureau (CFPB), which found numerous failures in student and auto loan servicing, deceptive and abusive debt collection practices, and...

Navient Can’t Guarantee It Has Student Loan Borrower’s Interest In Mind
Debt // April 04, 2017

Navient, the nation’s largest student loan servicer, has touted that it wants to help American borrowers, but based on a recent filing, the company is warning that it isn’t acting in the interest of consumers. According to a report in Bloomberg News, Navient said, in a motion to...

Quick Reads
National Collegiate Student Loan Trusts to Settle CFPB Allegations of Illegal Debt Collection

January 16, 2025
The Consumer Financial Protection Bureau (CFPB) and the National Collegiate Student Loan Trusts have filed a proposed stipulated judgment to resolve the regulator’s lawsuit alleging that the trusts had illegal debt collection practices. If entered by the court, the proposed stipulated judgment would require the trusts to pay $2.25 million in redress to student borrowers […]

CFPB Finds Failures in Loan Collection and Medical Credit Cards

July 02, 2024
The companies collecting Americans’ student loans, auto loans and medical payments have some work to do. That’s according to a report issued Tuesday (July 2) by the Consumer Financial Protection Bureau (CFPB), which found...

Navient Can’t Guarantee It Has Student Loan Borrower’s Interest In Mind

April 04, 2017
Navient, the nation’s largest student loan servicer, has touted that it wants to help American borrowers, but based on a recent filing, the company is warning that it isn’t acting...