Despite advancements in voice commerce, the technology still faces challenges driving penetration in the retail sector. By the Numbers PYMNTS Intelligence’s study last April, “Tracking the Digital Payments Takeover: Catching the Coming eCommerce Wave” drew from a survey of nearly 2,700 U.S. consumers to understand...
It has become commonplace to say that generative artificial intelligence will upend, well, everything. The rise of AI and a range of hyper-enabled chatbots and voice functions is changing the digital assistant game at a time when consumers are multitasking and leaning on technology to...
From smart navigation systems to real-time vehicle diagnostics, the integration of smart technologies into vehicles is not only redefining the driving experience but also transforming the way consumers interact with and perceive the road ahead. This shift extends to the adoption of hands-free in-car voice...
The science fiction genre is going to need a new name, or some new tropes, as many of its greatest hits are becoming a right-now reality. The combination of Bluetooth headsets and voice-based generative artificial intelligence (AI) capabilities is changing the way users engage with...
March 29, 2024
The proliferation of voice-activated technology, from virtual shopping assistants to speech recognition in smartphones and smart homes, is reshaping how consumers interact with devices. Advancements in this field are continually expanding the possibilities of what voice technology can achieve. For instance, assistive voice technology, like the one developed by Whispp, is empowering individuals with voice disabilities, enabling more fluent and […]
March 07, 2024
Despite advancements in voice commerce, the technology still faces challenges driving penetration in the retail sector. By the Numbers PYMNTS Intelligence’s study last April, “Tracking the Digital Payments Takeover: Catching...
June 07, 2023
The power of voice artificial intelligence (AI) is echoing through boardrooms, living rooms and showrooms, driven by a combination of wonder, convenience and a dash of paranoia. File it under...
December 14, 2021
If you find chat bots unhelpful or holding for customer service reps a drag, don’t feel bad. It’s a natural human reaction — the kind of human reaction better handled...
November 16, 2021
A top Google software engineer is causing some controversy — and possibly dropping hints — by downplaying the future of voice-enabled search in favor of other modalities. During a recent conversation on Google’s ‘Search Off the Record’ podcast titled “The Future of SEO,” developer Martin Splitt was asked by host John Mueller “What about voice search? Will […]
November 02, 2021
Walmart is acquiring technology assets from conversation design startup Botmock to advance its own conversational platform and offer non-technical teams like customer service access to these tools without additional coding...
October 06, 2021
Former Walmart head of U.S. commerce Marc Lore is now co-founder, chairman of the board and investor in “conversational commerce” B2B startup Wizard Commerce, which recently raised $50 million in...
September 27, 2021
Connected car fanatics are eagerly awaiting Amazon’s annual fall hardware event on Tuesday (Sept. 28), in hopes that whatever cards the platform giant is holding close to its vest include...
