News

Retail
Why Retailers Don’t Want Consumers to Get an Extra Hour of Sleep
November 04, 2023

On Sunday (Nov. 5), most U.S. states will “fall back” an hour, giving people an extra wink of sleep. While the states that embrace this time change will relish the extra hour of slumber, the existence of Daylight Saving Time (DST) has long been a subject...

Banking
The Clearing House Says Processing Error Impacted Less Than 1% of Daily ACH 
November 03, 2023

The Clearing House has reportedly said that it is not aware of any ongoing issues after a narrow processing error that affected deposits and transfers at some banks.  Bank of America had sent a memo to clients Friday (Nov. 3) saying that some of their deposits may...

eCommerce
Grocery Coffee Sales Dip as Consumers Turn to eCommerce, QSRs
November 03, 2023

Coffee sales at the grocery store are reportedly below pre-COVID levels as consumers increasingly get their caffeine buzz from digital channels or restaurant chains. Packaged coffee sales fell 3.7% year over year in terms of units, with ground coffee sales leading the decline, falling 5.6% while single-serve...

Security & Fraud
Report: Ace Hardware Unable to Accept Online Orders Amid Cyberattack
November 03, 2023

Ace Hardware is reportedly recovering from a cyberattack that has left it unable to accept online orders. The news was first reported Sunday (Oct. 29) and has continued into Friday (Nov. 3), Engadget reported Friday. As of Friday morning, the home page of the home...

Retail
Burger King Owner Sees Drive-Thru as a Hold Back to Digital Transformation
November 03, 2023

As Restaurant Brands International (RBI) looks to reach 100% digital sales, the drive-thru channel remains a sticking point.  The quick-service restaurant (QSR) giant, which owns Burger King, Tim Hortons, Popeyes and Firehouse Subs, shared on a call with analysts Friday (Nov. 3) discussing the company’s third-quarter...

Payment Methods
PayPal’s Bet to Boost Security May Pay Off in Broader Usage
November 03, 2023

As consumers’ eCommerce activity grows, so does their use of digital payment methods. Merchants looking to boost engagement can offer these payment options to maximize conversions. Of all digital payment methods, PayPal, Apple Pay and Venmo are currently the three most used in the United...

Regulation
UK’s CMA Says Meta Commits to Protect Advertising Customers’ Data
November 03, 2023

The United Kingdom’s Competition and Markets Authority (CMA) said Friday (Nov. 3) that Meta has made commitments to not use its advertising customers’ data. These commitments aim to protect businesses and consumers from any unfair competitive advantage that Meta may have, which could distort competition...

Banking
Bank of England Official Says Technology Increases Risk of Bank Runs
November 03, 2023

With technology increasing the risk of bank runs, central banks must ensure that banks maintain appropriate liquidity insurance. So said Andrew Hauser, executive director for markets at the Bank of England, during a Friday (Nov. 3) speech at King’s College London. As an example of...

Loyalty & Rewards
Starbucks Taps Additional Rewards Partnerships to Widen Loyalty Audience
November 03, 2023

Starbucks is adding two new rewards partners to grow loyalty engagement and reach new customers. The world’s largest restaurant chain by revenue shared in its 2023 Reinvention Update and Holiday Launch presentation Thursday (Nov. 2) how, following its loyalty partnership with Delta, the company is...