Tough Questions: The Future of Loyalty

Monday, March 25, 2024 12:00 pm

About: Loyalty has become the cornerstone of customer retention and satisfaction for both retailers and financial institutions (FIs). Join PYMNTS’ Romana Teague, alongside RiteAid’s CMO Jeanniey Walden and MoneyLion’s CMO Cynthia Kleinbaum Milner, as they discuss innovative loyalty programs strategies. They’ll tackle challenges like financial constraints and evolving consumer expectations, offering actionable insights for navigating the digital loyalty landscape. Expect valuable perspectives on driving value, personalization, and long-term customer retention.

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